Sr. Business Analyst

Calibrate North•Washington, DC

1d•Remote

About The Position

We are seeking a highly skilled Business Analyst (CÃºram) to join the DCAS program team. The ideal candidate is customer -service oriented, collaborative, and able to manage multiple priorities in a fast -paced environment. This role will support DCAS initiatives from initial requirements development through implementation, offering strategic insights, leading workshops, and driving continuous process improvements. The Business Analyst will become a key member of the DCAS team—taking ownership of challenges, applying critical thinking, and partnering with leadership to drive solutions that enhance system performance and user experience.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field OR equivalent professional experience.
Demonstrated experience supporting business analysis efforts within the CÃºram platform (preferred).
Strong oral, written, and presentation skills, with the ability to communicate complex concepts clearly.

Nice To Haves

Current Project Management Professional (PMP) certification
Experience working within large -scale systems, government programs, or health and human services environments

Responsibilities

Assess current organizational and technical challenges and collaborate with leadership to develop strategic plans and initiatives.
Plan, organize, and lead workshops, including gap analysis sessions and training events.
Analyze, validate, and support implementation of business and technical requirements across DCAS projects from inception to completion.
Evaluate existing business processes and identify opportunities for optimization, enhancement, or new development.
Review and analyze system performance metrics, known issues, documentation, and supporting technologies.
Formulate and define system scope and objectives based on user needs and a deep understanding of business systems and industry requirements.
Develop or modify procedures and workflows to solve complex problems, considering system capabilities, constraints, and desired outcomes.
Provide expert consultation on complex projects and serve as a senior -level contributor across all phases of systems analysis.
Translate business and user needs into accurate system requirements specifications, ensuring alignment with organizational goals and project standards.
Evaluate the business impacts of applying new technologies to current and future operating environments.