Business Analyst 1
About The Position
The Business Analyst I – Export Operations supports global export activities by managing the order-to-delivery lifecycle and ensuring the smooth movement of products from North America to international markets. This role is highly operational and logistics-focused, requiring strong coordination across internal teams, external partners, and global customers. The position serves as a key point of contact for assigned accounts, working to resolve shipment issues, remove roadblocks, and ensure timely, accurate delivery. This individual will play a critical role in maintaining visibility across export orders, supporting logistics transactions, and improving overall shipment performance.
Requirements
- Strong analytical and problem-solving skills with the ability to identify root causes and drive solutions
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to manage multiple priorities
- Ability to work independently and collaboratively in a fast-paced environment
- Customer-focused mindset with the ability to support global stakeholders
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Experience working with order management, logistics, or ERP systems preferred
- 1–3 years of experience in logistics, supply chain, operations, or a related field
- Experience supporting global shipping, export operations, or international logistics preferred
- Familiarity with logistics processes, financial transactions, and shipment tracking
- Ability to adapt quickly and manage changing priorities
- Comfortable working with data, reporting tools, and multiple systems
Nice To Haves
- Experience with global export operations and international shipping regulations
- Prior experience working with third-party logistics providers or freight partners
- Exposure to manufacturing, automotive, or high-volume distribution environments
- Experience collaborating with global, cross-functional teams
Responsibilities
- Track and manage export orders throughout the full order-to-delivery (OTD) lifecycle
- Monitor vehicle/product movement through ports and logistics networks to ensure timely delivery to global regions
- Serve as the primary point of contact for export customers, logistics partners, and internal teams
- Communicate order updates, delays, changes, and issue resolution to stakeholders
- Identify and resolve roadblocks impacting shipment flow and delivery timelines
- Coordinate logistics-related financial transactions, including rebilling and reconsignments
- Collaborate with third-party logistics providers and partners to manage shipments and resolve issues
- Analyze and report on order status, delays, and performance metrics
- Support validation builds and pre-production order tracking, including status updates and issue escalation
- Partner with cross-functional teams (logistics, finance, operations, and product teams) to ensure alignment and execution
- Generate and review reports related to order issues, production timing, and shipment readiness
- Support system access, reporting tools, and issue resolution related to order management platforms
- Participate in demand planning, logistics, and operational review meetings
- Provide backup support for team members on critical tasks as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
