Business Analysis Manager

T-Mobile • Bellevue, WA

1d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! This role supports strategic and operational decision-making by delivering insights and analysis across the business. It leads data mining, business intelligence, and reporting to provide actionable recommendations. The role collaborates with multiple teams to conduct complex modeling and analysis for business improvements. Success is measured by the accuracy and impact of insights that advise resource prioritization and performance benchmarks. The work influences organizational strategies and improves customer experience through data-driven solutions.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Data analysis, data science, similar quantitative fields or equivalent practical experience (Required)
• 4+ years of experience in Business Assurance, Revenue Assurance, Internal Audit, or a risk-focused finance department.
• 4-7 years Working experience solving analytical problems using quantitative approaches (Required)
• 1-3 years’ Experience using CRM systems such as Salesforce, employing these tools to lead customer relationships and sales activities efficiently. (Required)
• 1-3 years Working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.) (Required)
• 1-3 years Working experience in sophisticated analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research (Required)
• Data Analysis Outstanding at using multifaceted datasets to deliver broad analysis and insights to improve value creation and return on investment. (Required)
• Problem Solving (Required)
• Communication Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner and provide decision support, analysis and recommendations that help to drive effective execution of initiatives. (Required)
• Financial Modeling (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Telecom experience (Preferred)
• Other Business Certification (Preferred)

Responsibilities

• Investigate discrepancies and gaps in revenue collection, billing, and reporting processes.
• Collaborate with stakeholders to build and implement controls that prevent negative top line impact.
• Provide insights and recommendations that optimize business experiences through cross-functional collaboration and data analysis
• Develop and maintain data and reporting solutions including dashboards, reports, and self-service tools to support enterprise goals
• Apply analytical and modeling techniques to support decision-making and resource prioritization across the organization
• Also responsible for other duties/projects, as assigned by business management as needed

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager