Business Analysis Director - Payments - Executive Director

JPMorgan Chase • Plano, TX

22h

About The Position

You will play a pivotal role in driving financial success by leading expense management, innovative solutions, and impactful reporting. As the Business Analysis Director in the Payment Network Office, you will have an integral part in driving the overall financial goals of the firm by managing expenses from the payment networks. To do this you will minimize under-utilized optional services, partner with product engineers to develop solutions that accurately pass thru these expenses to our merchants, triage billing issues, manually bill in instances there is not a systemic billing option. This role is a highly visible one with regular reporting to senior management on expense reduction opportunities and historically has been responsible for tens of millions of dollars in annual expense reduction.

Requirements

• 8+ years in payments, ideally working for an acquirer, payment network, or fintech.
• 3+ years managing a high-performing team.
• Demonstrates Strong data analytics skills with experience in at least two of the following: SQL, SAS, Python, Essbase, R, Alteryx.
• Illustrates deep knowledge of the overall payments’ ecosystem, including transaction economics (interchange and scheme fees).
• Ability to partner cross-functionally with all areas of the business.

Nice To Haves

• 10+ years in payments, ideally working for an acquirer/processor, payment network, or fintech.
• Advanced degree in Data Science, Statistics, Computer Science, Economics, or related quantitative field.
• Undergraduate degree.

Responsibilities

• Lead a high-performing team of data analysts responsible for validating billions of dollars in annual expenses, ensuring accurate merchant billing, managing manual billing activities, estimating financial impacts of new mandates, and validating brand updates.
• Drive expense management by building and executing a strategic roadmap to reduce overall network costs.
• Partner with relationship management teams to support network contract negotiations.
• Serve as a subject matter expert on network expenses, contributing to modernization initiatives.
• Champion automation and innovation by developing ML/AI solutions to streamline manual processes across the payment network office and beyond.
• Mentor junior associates to foster professional growth and team development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees