Business Administrator

Fleet Feet • Carrboro, NC

5d • Hybrid

About The Position

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview:

The Analyst, Business Systems & Data Operations leads the administration, and optimization of critical business applications that support enterprise operations across retail, distribution, finance, and e-commerce functions. This role owns and resolves system-related requests, issue resolution, and cross-platform integrations.
This position is hybrid, with the expectation of being in the office 3 days per week.
Apply now and help us inspire the runner in everyone.

Requirements

• 5+ years of experience working in enterprise business systems and integrations across retail, warehouse, and financial domains.
• 2+ years of experience in Oracle ERP systems – NetSuite, Oracle ...etc.
• Strong project management, process improvement, and cross-functional collaboration skills.
• Proficiency in data manipulation and analysis tools; experience with scripting or automation is a plus.
• Ability to effectively engage with technical and non-technical stakeholders.
• Comfortable navigating multiple systems and rapidly adapting to new tools and technologies.
• Ability to write basic SQL queries.

Nice To Haves

• Experience in Oracle Integration Cloud (Preferred)

Responsibilities

• Serve as the liaison between business stakeholders and technical teams for all enterprise applications.
• Support, maintain, and improve business system configurations in alignment with operational goals.
• Ability to perform root-cause analysis, SWOT analysis, and impact assessments.
• Translate business requirements into workable solutions, often creating process flows and fit-gap analyses.
• Lead the configuration and maintenance of core modules across multiple systems, preferably NetSuite.
• Support planning, testing, and rollout of system upgrades and new functionality.
• Work closely with vendors for responsive support and issue resolution.
• Provide ongoing support to operations, finance, merchandising, and IT in optimizing system workflows and performance.
• Troubleshoot system issues, identify root causes, and develop training materials for end-users.
• Assist with user acceptance testing and change management to ensure successful product adoption.
• Oversee and troubleshoot integrations between ERP systems (NetSuite) and third-party applications

Benefits

• 401(k) with 4% Company Match: Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts: Enjoy savings on industry-leading products and specialized training programs.
• Professional Development: Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement: Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture: Join supportive, passionate teammates who live the mission every day.
• Benefits Summary: For full-time employees (30+ hours/week), check out our Fleet Feet benefits summary for details on healthcare, wellness, and more.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed