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About The Position
We’re looking for a confident and organised Business Administrator to join our supportive Business Support Team on our HAAS contract. This is a varied and rewarding role where you’ll handle a range of administrative tasks including triaging referrals, processing GP invoices, updating claimant details, and supporting both internal teams and external enquiries. You’ll bring excellent communication skills, a keen eye for detail, and the ability to manage multiple priorities. Previous experience in administration or customer service is desirable, but we welcome applications from those with the right attitude and willingness to learn.
Requirements
- Strong written and verbal communication
- Good IT and data input skills
- A proactive, flexible approach to work
- Ability to work independently and collaboratively
Nice To Haves
- Previous experience in administration or customer service is desirable, but we welcome applications from those with the right attitude and willingness to learn.
Responsibilities
- Process and triage referral cases
- Authorise GP factual report invoices
- Update claimant details and manage referral exceptions
- Support the Customer Contact Centre and respond to DWP queries
- General office admin including data entry, scanning, and mailbox management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
