Business Accountability Specialist

Wells Fargo•Chandler, AZ

About The Position

About this role: Wells Fargo is seeking a Business Accountability Specialist. In this role, you will: Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts; identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives; exercise independent judgment to guide completion of medium risk deliverables Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters; exercise independent judgment while developing expertise in the risk mitigation or control activities of the business Engage in additional research and studies to enhance regulatory knowledge Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups Participate in cross-organizational or internal operational initiatives and improvement efforts Independently make decisions and resolve mild to moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment; facilitate decision-making and issue resolution, and support implementation of developed solutions and plans; lead peers and key business partners to meet deliverables and drive new initiatives Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials

Requirements

2+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Ability to execute in a fast paced, high demand environment while balancing multiple priorities
Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Excellent verbal, written, and interpersonal communication skills
Must be able to work at one of the locations listed: 1525 W WT Harris Blvd, Charlotte, NC 28262 2800 S Price Rd, Chandler, Arizona 85286

Nice To Haves

Proven ability to identify control weaknesses and assess risk through independent testing and internal audit procedures.
Demonstrated experience in regulatory exams, including preparing documentation, coordinating with stakeholders, and responding to examiner inquiries with accuracy and professionalism.
Detail-Oriented with a Focus on Process Improvement
Strong analytical and critical thinking skills with the ability to interpret data and identify trends.
Excellent written and verbal communication skills for diverse audiences.
High attention to detail and accuracy in reporting, documentation, and oversight.
Strong interpersonal and collaboration skills across all organizational levels.
Proactive problem-solving and decision-making capabilities.
Ability to manage projects and drive milestone completion independently.

Responsibilities

Participate in research, assessment, and documentation of matters relating to the business’ policy and regulatory adherence, risk mitigation, or control efforts
Identify patterns and trends and looks for opportunities for procedural or control improvements within area of focus
Conduct assessments and analysis of basic business or operational outcomes, systems of record, technical assignments, documentation, procedures, or challenges that require research, evaluation, and selection of alternatives
Exercise independent judgment to guide completion of medium risk deliverables
Present concise and well-articulated findings and recommendations, including rationale, to facilitate resolution of identified matters
Exercise independent judgment while developing expertise in the risk mitigation or control activities of the business
Engage in additional research and studies to enhance regulatory knowledge
Collaborate and consult with colleagues, internal partners, and other business stakeholders to provide feedback, credibly challenge issues, and calibrate, as needed, to ensure alignment, consistency, and accuracy across groups
Participate in cross-organizational or internal operational initiatives and improvement efforts
Independently make decisions and resolve mild to moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment
Facilitate decision-making and issue resolution, and support implementation of developed solutions and plans
Lead peers and key business partners to meet deliverables and drive new initiatives
Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
Ensure accuracy of materials provided for Business Partnership Meetings
Present complex concepts and analysis to stakeholders with confidence in partnership meetings and ad-hoc meetings and deliver sensitive messages with tact.
Report clarity - ensure reports are clear, succinct, and easily understood by the audience.
Analyze needs to identify, propose, and develop opportunities, requirements, and objectives for solutions in QA Reporting.