Business Account Specialist
About The Position
About the Role: Blick proudly supports a diverse community of customers, including government agencies, not for profit organizations, businesses, and professional artists. The Business Account Specialist plays a vital role in delivering exceptional service to these customers by providing quotes, contracts, and open account support—all with the goal of building trust, loyalty, and long-term relationships. This role is ideal for someone who enjoys helping customers find the right solutions, collaborating with internal teams to ensure a positive customer experience, and seeking opportunities that benefit both the customer and the organization. While much of the work is service-driven and relationship-focused, you will also contribute to thoughtful account growth through customer follow-up, outreach, and participation in trade shows and events. This position is primarily in-office, with occasional hybrid days and light travel. It offers a stable, salaried compensation structure with annual bonus and opportunities for professional growth.
Requirements
- Education: Bachelor’s degree preferred (business, marketing, art, or related field), or Associate’s degree with 2 years of related experience, or High school diploma with 5 years of related experience
- Strong interpersonal and communication skills with a clear customer-service mindset
- Professional, courteous, and approachable demeanor
- Highly organized with strong attention to detail and follow-through
- Comfortable managing multiple priorities while maintaining accuracy
- Proficient in Microsoft Office, particularly Excel
- Solid typing, 10-key, math, and basic analytical skills
Responsibilities
- Provide knowledgeable, responsive pre-order support including quotes, product information, and account setup
- Serve as a reliable point of contact for business account customers, ensuring timely and accurate assistance
- Conduct customer outreach via phone and email to strengthen relationships and support account development
- Review account activity to identify opportunities to better support customer needs
- Represent Blick at trade shows and events (some lifting required, infrequent overnight travel)
- Perform additional related duties as assigned
- Ability to work Monday through Friday, 8a to 4:30p with Overtime as needed
Benefits
- Medical/Dental/Vision Insurance
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Holidays & Paid Time Off
- Paid Parental Leave
- Short-Term/Long-Term Disability
- Training Opportunities
- Basic & Optional Life Insurance
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
251-500 employees
