Business Account Expert - Denver, CO
About The Position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview THIS IS NOT A REMOTE ROLE As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a meaningful role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for driven, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts. You would be a great fit for our team if you like to combine your superior listening and interpersonal skills and outgoing personality to build instant customer rapport to achieve your sales targets!
Requirements
- High School Diploma (Required)
- 2 years Outbound Call Center or a related sales position (Required)
- Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a speed and accuracy.
- Task management ability to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking (Required)
- Communication Superior listening skills, confident communicator; speak with clarity and positive tone (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- 2 years Experience in customer service, sales, and/or retention (Preferred)
- Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)
- Proficiency with salesforce.com. Enter and update Activities/Events; appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis. (Preferred)
Responsibilities
- Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments.
- Perform research to understand customer’s unique needs, key contacts, and potential business opportunities.
- Using research, select appropriate product/service information messaging to meet the needs of individual customers.
- Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with.
- Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services.
Benefits
- Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
- employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
- medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
- eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
