Bus Operator

Metropolitan Tulsa Transit Authority•Tulsa, OK

About The Position

MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination! This isn't just a driving job – it's about being a vital part of our community's infrastructure.

Requirements

A Safety Advocate: You prioritize safety above all else, for yourself, your passengers, and the public.
A Customer Service Star: You genuinely enjoy helping people and have a positive, patient, and courteous demeanor.
Reliable and Punctual: You understand the importance of adhering to schedules and being dependable.
A Clear Communicator: You can effectively communicate with passengers, colleagues, and supervisors.
Adaptable: You can handle unexpected situations calmly and professionally.
Physically Capable: You are able to successfully pass DOT physical and additional MetroLink Tulsa requirements, including drug and alcohol screenings. This role requires bending, squatting, climbing steps, and frequent vehicle inspections. You must also be able to sit for long periods, control vehicle operations with both feet, and maneuver in tight spaces. Manual dexterity is essential.
Education: High School Diploma or GED required.
Experience: Must be licensed in the State of Oklahoma and be, at least, 18 years of age with no more than two moving violations in the last three years and no DUIs/DWIs.
Licensing: Must possess or be able to obtain a valid Oklahoma Commercial Driver's License (CDL) with Passenger (P) and Airbrake endorsements. MetroLink Tulsa provides CDL training for qualified candidates.
Flexibility: Must be able to work a flexible schedule, including various shifts (days, nights, weekends, and holidays). This role requires flexibility with work hours, as assignments may include split shifts and working up to 10-hour days.
Background Check: Successful completion of a pre-employment background check and drug screening is required.

Responsibilities

Navigating the City: Expertly operate assigned MetroLink Tulsa vehicles on a safe, courteous, and timely route, adhering to the posted schedule. You'll be the face of MetroLink Tulsa, ensuring passengers reach their destinations comfortably.
Safety First: Maintain constant oversight of current passenger fare for compliance at the bus fare box, ensuring accurate collection and reporting.
Customer Service Excellence: Provide friendly, helpful, and courteous assistance to all passengers, including those with disabilities. Answer questions about routes and schedules and provide transfer information. You'll be a trusted resource for our riders.
Emergency Preparedness: Be prepared to handle emergency situations efficiently and professionally, ensuring the safety of all onboard.
Accessibility Champion: Operate wheelchair lifts and securement devices, assisting passengers with disabilities to ensure a safe and comfortable ride in compliance with ADA regulations.
Vehicle Care: Conduct thorough pre-trip and post-trip inspections of your assigned vehicle, meticulously checking safety equipment and reporting any defects.
Communication Hub: Maintain constant radio contact with the Operations Supervisor, promptly reporting any incidents, accidents, or mechanical issues.
Record Keeping: Accurately complete accident, incident, or vehicle defect reports as needed.
Team Collaboration: Work effectively with other MetroLink Tulsa staff to ensure seamless operations and a positive environment.
Continuous Improvement: Participate in ongoing training and professional development to enhance your skills and knowledge.