Bus Driver Trainer

Port of Seattle•SeaTac, WA

12h

About The Position

As a Bus Driver Trainer, you will act as a liaison between drivers and the Airport Transit Operations Supervisors and Manager. You will train, lead, guide, and monitor drivers to ensure that departmental policies and procedures are followed. You will assist supervisors in the field during high volume passenger situations including monitoring passenger flow and busing needs, timing and spacing of the buses, and wait times and loading procedures. You will monitor safety of the drivers and passengers and ensure drivers park close to the curb for safe entry and egress from the bus, proper lifting techniques by driver to prevent injury, proper security of the buses, and use of seat belts. You will develop curriculum for in-service, new procedures and equipment and make sure the information is beneficial, reinforces good habits and correct and guide performance of proper procedures. You will also incorporate learning styles with oral, visual and in-person reinforcement of information. You will use multiple training and software platforms to present material\: lecture, discussion, practice, Power Point, Excel, Publisher and Word. You will perform Ride Checks with all drivers at least twice a year and documents each check and reports to the supervisor driver knowledge and skills in the efficient and safe operation of transit buses. You will promote safe driving skills for smooth driving, which is comfortable and safe for the passengers, ensures sufficient space around the vehicle, suggests proper ergonomic adjustments to lessen the chance of injury while seated and lifting luggage, and reinforces good customer service techniques. You will update databases for credential notification, performance data, and training information on the Safety and Training SharePoint site. You will also assist in databases for safety recognition awards and certificates. You will conduct classroom and behind the wheel instruction for new drivers, seasonal drivers, yearly in-service for current drivers, incident reviews, retrain deficiencies found in check rides, retraining after bus incidents, and instruction on new equipment. You will ensure driver awareness and changes of policy, rules, and regulations. You will record bus assignments and perform radio dispatching during shift change and as requested by supervisor.

Requirements

Experienced – You have three (3) years of commercial driver license experience, two (2) years of experience providing training, a Class B Commercial Driver License (CDL) with a passenger endorsement and a valid Department of Transportation (DOT) medical certification.
Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
Commercial Driver License – Candidate may be disqualified for a conviction or citation of any of the following during the past 5 years: More than two (2) moving violations and/or at-fault accidents of any kind Speeding over 15mph above the speed limit Reckless driving Negligent driving Driving while under the influence of alcohol or other drugs License suspended / revoked / cancelled / restricted Hit and run Vehicular homicide Vehicular assault Eluding law enforcement Leaving the scene of an accident
CDL Requirement - Will be required to participate in the Port of Seattle Drug and Alcohol Program as required by the Department of Transportation Federal Highway Administration. This may include submitting an additional application disclosing 10 years of employment and 3 years of driver history, MVR verification, 3-year drug and alcohol reference check, pre-employment drug test, and ongoing participation in a random drug and alcohol test program.
Customer Service Minded – You have experience providing excellent customer service and problem resolution.
Agile/Flexible – You are aware of the complex working environment that require you to adapt to frequent changes in priorities and responsibilities.
Strong Communicator – You are capable of effectively delivering information both formally and informally at all levels of the organization using both verbal and written formats.
Relationship Builder – You are someone who can work with diverse staff, at various levels of the organization, to resolve problems while providing excellent guidance and customer service.
Driver’s License – You will need a valid Washington State Driver’s License, or the ability to obtain one, is required in order to travel locally to project sites.
Washington State Residency Requirement – Employees must establish a residence in Washington state within 30 days of their first day of employment and must maintain a residence in Washington State during their employment with the Port of Seattle. If a position is eligible to telework, work performed while teleworking must be performed in Washington State.
Overtime Eligible – You are eligible for overtime pay in this role.
Safety Requirements – You will be required to comply with all work rules, safety, and Personal Protective Equipment (PPE) requirements.
Security Requirements – As the successful candidate, you must pass a Transportation Security Administration (TSA) background check as well as a criminal history background check with the Federal Bureau of Investigation (FBI). Your employment will be contingent upon obtaining a Port of Seattle ID badge upon clearance. You will also be required to obtain a U.S. Customs and Border Patrol (CBP) Customs Seal within 30 days of hire.

Responsibilities

Act as a liaison between drivers and the Airport Transit Operations Supervisors and Manager.
Train, lead, guide, and monitor drivers to ensure that departmental policies and procedures are followed.
Assist supervisors in the field during high volume passenger situations including monitoring passenger flow and busing needs, timing and spacing of the buses, and wait times and loading procedures.
Monitor safety of the drivers and passengers and ensure drivers park close to the curb for safe entry and egress from the bus, proper lifting techniques by driver to prevent injury, proper security of the buses, and use of seat belts.
Develop curriculum for in-service, new procedures and equipment and make sure the information is beneficial, reinforces good habits and correct and guide performance of proper procedures.
Incorporate learning styles with oral, visual and in-person reinforcement of information.
Use multiple training and software platforms to present material\: lecture, discussion, practice, Power Point, Excel, Publisher and Word.
Perform Ride Checks with all drivers at least twice a year and documents each check and reports to the supervisor driver knowledge and skills in the efficient and safe operation of transit buses.
Promote safe driving skills for smooth driving, which is comfortable and safe for the passengers, ensures sufficient space around the vehicle, suggests proper ergonomic adjustments to lessen the chance of injury while seated and lifting luggage, and reinforces good customer service techniques.
Update databases for credential notification, performance data, and training information on the Safety and Training SharePoint site.
Assist in databases for safety recognition awards and certificates.
Conduct classroom and behind the wheel instruction for new drivers, seasonal drivers, yearly in-service for current drivers, incident reviews, retrain deficiencies found in check rides, retraining after bus incidents, and instruction on new equipment.
Ensure driver awareness and changes of policy, rules, and regulations.
Record bus assignments and perform radio dispatching during shift change and as requested by supervisor.

Benefits

Healthcare – Medical, Dental, and Vision Care with options that work for you and your family.
Paid Vacation – Just about four weeks per year that increases with tenure to rest and rejuvenate.
Paid Sick Leave – At least one hour of sick leave for every 40 hours worked.
Holidays – More than ten days per year to celebrate with family and friends away from work.
Pension/Retirement Plans – A pension and additional savings plans to prepare for your future after the Port.
Getting to Work – From subsidized parking and a low-cost public transit card to alternative work arrangements giving you an opportunity to work hybrid.
Parental Leave – Six weeks of paid leave to spend with new additions to your immediate family.
Development – From tuition reimbursement, training, stretch assignments and internal internships, we support a learning culture.
Equity, Diversity, and Inclusion – The Port of Seattle values diversity as a source of innovation and strength. We are actively working across the organization to create a culture where all employees – regardless of race, gender, and other identities – succeed and reach their fullest potential.
Work-Life Balance – We provide the resources to help you create habits to be healthy and balanced.
Mission Driven – We are focused together in promoting economic opportunities and quality of life in the region by advancing trade, travel, commerce, and job creation in an equitable, accountable, and environmentally responsible manner.