Bus Continuity Analyst

American Electric Power•Corpus Christi, TX

18h•Onsite

About The Position

Receives moderate level of guidance and direction to support AEP's business continuity program efforts for the business units and operating companies. Aids in the development of business continuity processes, procedures and training materials. Provides corporate and business unit training in support of business continuity efforts. Support AEP's business continuity management improvement initiatives. Assists operating company and business unit personnel in the implementation of business continuity plans. Solves a range of problems and requires basic knowledge and experience in business continuity. At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you! At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.

Requirements

Preferred qualifications include a degree in Bachelor of Science, Business Administration, or related fields however, significant experience may substitute for educational requirements.
Minimum 3 years of experience in Business Continuity Management processes and best practices, which include information technology infrastructure concepts, emergency planning concepts, and disaster recovery concepts.
Must be available to work overtime, call out overtime, as required.
Periodic travel required to company locations - 10-15%.
Requires ability and willingness to work extended hours with little or no advanced notice, work off-hours and be called back to work due to corporate crises and emergencies.

Nice To Haves

Experience in emergency notification and crisis management is desired.
Strong analytical and reporting skills with the ability to interpret data and generate insightful reports desired.
BC-DR Certification is desired (ABCP, CBCP or CBCI).
Basic understanding of Incident Command System (ICS) roles and responsibility desired.

Responsibilities

Execute the business continuity management program for assigned business units, ensuring adherence to annual program requirements.
Perform business impact analysis (BIA) to assess potential risks and impacts on operations.
Oversee the development of business continuity plans (BCPs) and ensure they meet organizational standards.
Conduct, plan, and evaluate BCP tests to assess readiness and effectiveness.
Help maintain and update business continuity templates to ensure they are current and reflect best practices.
Support and deliver training sessions on business continuity, risk assessment, crisis management, and other specific plans for staff.
Evaluate business continuity plans for assigned business units to ensure adequate protection of company assets, including employees, facilities, and equipment.
Provide feedback on the implementation and maintenance of BCPs to enhance effectiveness.
Conduct gap analyses between critical business process Recovery Time Objectives (RTOs) and application RTOs to ensure alignment and preparedness.
Monitor BCP tests and evaluate the results to identify areas for improvement.
Record and track action items related to plan updates until resolution.
Analyze distribution data to identify trends, patterns, and areas for improvement.
Provide actionable insights based on data findings to support decision-making.
Write detailed reports summarizing analysis results and present findings to stakeholders.
Create and maintain dashboards to visualize key performance indicators (KPIs) and metrics.
Assist in developing work plans and schedules based on analytical insights.
Monitor and report on the effectiveness of current work processes and scheduling practices.
Present analytical findings and recommendations to management and stakeholders.
Facilitate discussions to ensure clarity and understanding of reports and dashboards.
Identify opportunities for process improvements based on data analysis.
Stay updated on industry trends and best practices to enhance analytical methodologies.
Provide 24/7 event management on-call support on a rotational basis.