Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our community to promote human rights, social justice, and economic opportunities for all. We are built upon the simple truth that people are experts in their own lives. Our programs are spread across 25 locations and include over 1200 units of supportive housing in three boroughs, the Howie the Harp Advocacy Center, Peer-driven Crisis Respite Center, Adult Home Initiative, Assertive Community Treatment (ACT) and the Intensive Mobile Team (IMT). Program/Department Description: The property management department acts as the managing agent for (1) buildings that Community Access (CA) owns or controls; (2) buildings for which CA has contracted to provide property management services; and (3) individual apartments in other buildings that are part of CA’s “scattered site” supportive housing programs. The property management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). Facilities management is an organizational function that ensures the comfort, functionality, and safety of the CA’s premises to create a conducive living and working environment for everyone. Position Overview The Property Management department acts as the managing agent for buildings that Community Access (CA) develops, owns or controls. The Property Management department is responsible for lease maintenance, rent collection, property financial reports and compliance with government regulations (such as Low-Income Housing Tax Credits, HOME, and Housing Trust Fund). The live-in Building Superintendent is responsible for providing a safe and adequate living/working environment for the residents and staff. This includes daily maintenance, repairs, and ensuring building code compliance with local, state, federal requirements, and agency policies and procedures. They also supervise the maintenance mechanic and contracted porters or maintenance worker staff. Key Performance Indicators: All key performance indicators below are expected to be met fully. Maintenance Work Orders: Life-threatening/emergency: 24 hours High priority: 5 days Medium priority: 14 days Low priority: 30 days Preventative: 30 days Apartment Turnovers: Studio: 7-12 days 1-bedroom: 8-13 days 2-bedroom: 9-14 days 3-bedroom: 10-15 days Additional services (deep clean, flooring, cabinetry): +14 days for 1 service +28 days for 2 services +42 days for 3 services Facilities/Property Management Joint KPIs: Rent collection: 95% Vacancies: 5% or less Lease renewals: 100% Annual certification: 100% Semi-annual apartment inspections: 95% or greater
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees