Building Services Project Coordinator

IDEXX•Westbrook, ME

About The Position

As a Building Services Project Coordinator, you will play a key role in supporting daily facilities operations across IDEXX’s cutting‑edge commercial campuses, including our 900,000 sq. ft. Global Headquarters in Westbrook, ME, as well as the Thomas Drive and Scarborough locations. This role is ideal for someone with a trade background and project coordination experience who thrives in a service-oriented environment and enjoys variety. With supportive leadership, long‑term career growth, and exposure to a diverse and modern facilities portfolio, this position provides a solid foundation for expanding your skills and advancing your career. You will coordinate and schedule the work of for the Building Services Technicians, handling 5–15 work orders per day while ensuring timely, high‑quality support for building repairs, office setups, equipment moves, and internal events. Working within a collaborative, customer‑focused environment, you’ll partner with Engineering, Operations, and other departments to manage a wide range of facility needs across modern, high‑performing sites.

Requirements

Ability to work in the field as needed in addition to desk work.
Trade background strongly preferred (carpentry, painting, basic IT, office furniture systems, doors/hardware).
Prior leadership or supervisory experience required.
Strong project coordination or project management experience.
Ability to troubleshoot basic IT/data line issues.
Experience scheduling equipment, furniture, or facilities‑related tasks.
Excellent communication, collaboration, and problem‑solving skills.
Strong customer‑service mindset with the ability to work cross‑functionally.
Proficiency in Outlook and Excel required.
Experience using CMMS platforms (Maximo, SAP, or similar) preferred.
Ability to manage 15–20 work orders a day in a fast‑paced environment.
Valid driver’s license.
Ability to work a 40‑hour schedule, generally: 7:00 AM – 3:30 PM, with flexibility
Overtime available as needed

Responsibilities

Serve as the primary coordinator for daily work orders submitted through ServiceNow, ensuring timely review, response, and follow‑up.
Schedule, assign, and prioritize work for the Building Services Technicians.
Collaborate with Engineering to determine project scope, feasibility, and required support.
Collaborate with Facilities Maintenance Electrical and Mechanical Teams on work orders and projects.
Provide day‑to-day leadership, coaching, and oversight to a team of four technicians.
Troubleshoot issues involving office furniture, carpentry, painting, basic IT (including data line troubleshooting), doors/hardware, and workspace setups.
Manage and coordinate equipment scheduling, furniture moves, office configurations, and facilities support for internal events.
Handle a variety of facility requests, including: Desk repairs Work Station/ IT set up and repairs General building repairs On‑site support for events
Maintain accurate documentation within CMMS system Maximo.
Communicate with internal departments to set expectations, align timelines, and ensure customer satisfaction.
Manage 5–15 work orders per day with strong organization and follow‑through.
Coordinate small facility projects and vendor activity as needed.
Manage stock inventory, including ordering and purchasing.