BSC Store Operations Level 3- Receiving Clerk

IFB Solutions • McGuire AFB, NJ

30d • $18 - $21 • Onsite

About The Position

The person in this position is responsible for assisting customers with merchandise and deployment needs, maintaining the BSC brand and customer service standards.

Requirements

• Must work professionally as part of a team with other store employees.
• Must be able to comprehend and perform duties using established work and safety procedures.
• Must perform effectively under conditions of fluctuating workloads.
• Must have excellent customer service skills.
• Appearance must be neat, clean and in adherence to the company’s dress code policy.
• Must have a working knowledge of Microsoft Office.
• A high school diploma or equivalent is required.

Responsibilities

• Accurately enter all customer information into the POS system.
• Operate POS system to check out all customer purchases, returns or exchanges.
• Answer telephone calls and welcome customers by greeting them, learning their shopping purpose, and providing customer satisfaction with a friendly, courteous and professional attitude.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and others in a position to understand merchandise requirements.
• Resolve customer issues, seeking assistance from a manager if needed.
• Handle and assist with all sizing needs for deployments. (if applicable).
• Must be able to fulfill back orders and complete sales transactions in back office.
• Ensure that fulfillment of the order relieves inventory and increases sales.
• Works with store personnel to ensure orders are filled in preparation for pickup
• If the store does deployment operations, Order fulfillment includes preparing the orders for the deployer and packing the deployment bag (if applicable)
• Must be able to sign, verify, and receive inventory, submitting required paperwork.
• Accurately In-check inventory being received from Vendors.
• Accurately In-check inventory being received as transfers from other BSC Stores
• Ensures all stock is organized and located in appropriate storage areas.
• Other receiving duties as assigned.
• Maintain a store that looks well stocked and conforms to the BSC store standards.
• Maintain cleanliness of sales floor, restrooms, warehouse, and office space.
• Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or sales floor.
• Responsible for all NIS tags.
• Participate in store inventories, conduct cycle counts, and assist with A to Z shelf organization (if applicable).
• Ship orders to customers, ensuring all paperwork is done and the order is fully executed in the system (D365).
• Ship store transfers to other Base Supply Centers.
• Must understand the shipping process and ensure that items go out in a timely manner.
• Assist other personnel as time and knowledge permit.
• Participate in training and meetings as requested.
• Perform other duties as assigned.

Benefits

• Health Insurance: Medical, dental, and vision coverage options
• Paid Time Off (PTO): Vacation, sick time, and paid holidays, in accordance with company policy and applicable state and local laws
• Retirement Plan: 401(k) plan with employer contribution or match, where applicable
• Life & Disability Insurance with caregiving support
• Critical care and accident coverage.
• Employee Assistance Program (EAP): Confidential resources for employee and family support
• Flexible Spending Accounts (FSA) / Health Savings Account (HSA): Where available eligibility, coverage details, and employee contributions are subject to plan terms, may vary by position, and are subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED