BSC Operations Supervisor PTS

Associated Students Inc•Pomona, CA

4d•Hybrid

About The Position

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. POSITION DEFINITION Under general supervision from the BSC Operations Manager, the Operations Supervisor provides programmatic oversight and supervision and directly supports the BSC Operations Manager in program development and implementation and overall facility operations. The Operations Supervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision-making. This position works hybrid and on campus. Must be available to attend mandatory department-wide and position-specific training.

Requirements

Current American Red Cross CPR/AED for the Professional Rescuer certification, Responding to Emergencies (or equivalent), and Administering Emergency Oxygen Certification (Training for the above certifications will be provided upon employment)
Ability to lead staff that can be demonstrated through previous supervisory experience
Ability to react and lead calmly and effectively in emergency situations
Strong conflict resolution skills
Ability to follow routine verbal and written instructions
Ability to effectively communicate clearly and concisely, both verbally and in writing
Ability to maintain professional work conduct
Ability to make independent decisions and make recommendations
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
Ability to operate a computer workstation using word processing, spreadsheet and other computer applications
Ability to satisfactorily complete a background check (including a criminal records check)

Responsibilities

Assist with the overall management of the Bronco Student Center (BSC) operations
Assist with the recruitment, interviewing, scheduling and supervision of Operations staff
Assist with development and implementation of operational strategies
Assist with event setup communications and follow-ups
Manages lost and found inventory and check-out equipment inventory
Lead all policy enforcement and handle all incidents that may occur
Provide emergency care and treatment as required, in a calm and effective manner, until the arrival of emergency medical services
Present a professional appearance and attitude at all times, and maintain a high standard of customer service
Notify proper authorities and full-time staff of all incidents, accidents, inquiries and emergencies
Perform basic facility maintenance
Prepare and maintain appropriate activity reports
Attend and assist in development and execution of orientations, trainings and student development
Perform other related duties as assigned