Bronx Housing Case Manager

Housing Works • Bronx, NY

18h • $24 - $28

About The Position

The Bronx Housing Case Manager (HCM) provides supportive Case Management services and care coordination to a caseload of between twenty (20) and twenty-five (25) formerly chronically homeless individuals and families with co-occurring conditions. The Housing Case Manager works closely with their clients in the clients’ homes, in the community, and the office, helping to ensure housing stability by promoting independent living skills, financial management, and health and wellness.

Requirements

• Bachelor's degree in social work, psychology, counseling, or a related field and/or a minimum of three years of relevant experience in a social services setting working with individuals who have experienced homelessness, mental health issues, and/or substance use is required.
• (L)MSW is preferred.
• Ability to prioritize and multi-task.
• Experience with and proven commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Nice To Haves

• (L)MSW is preferred.

Responsibilities

• Successfully complete monthly home visits for 95% of your clients.
• Ensure that HIPAA forms, and income verification documents are uploaded into each client’s file and are signed if applicable.
• Work with your clients to create comprehensive assessments and service plans every 90 days.
• Provide referrals, and follow-up, when necessary, for primary care, substance use services, nutrition, clothing, mental health services, and financial management.
• Utilizing the vast array of internal services available to clients, look to connect (and coordinate) with other departments including: ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, and Job-Training.
• Help new clients move into their apartments and assist clients with their transition from homelessness to stable housing.
• In collaboration with the client, develop strength based individualized goals.
• Provide constructive feedback on goal participation during scheduled engagement.
• Assess and discuss financial management with the client, including following up with the client on any rent obligation, maintaining an active subsidy, consistently making utility payments, and food and nutritional needs.
• Complete apartment inspections and put work order in as needed ensuring collaboration with the custodial and operations staff
• As needed, accompany the client in the community on scheduled appointments.
• Actively participate in weekly supervision with your supervisor. Come to the meetings prepared.
• Complete all required reports and paperwork by the prescribed deadlines.
• Demonstrate excellent customer service with residents/clients; staff; vendors; and all other relevant stakeholders.
• Perform other responsibilities and duties as assigned.
• Enthusiastically take part in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Benefits

• We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level