Brokerage Account Associate

COUNTRY Financial•Bloomington, IL

About The Position

At Country Financial, our Brokerage Account Representatives work closely with financial representatives and third-party vendors to identify alternative solutions for multi-line insurance and surety coverage when traditional options are not available. As a Brokerage Account Representative, you will provide essential front-line support to our field agencies. Our team assists agency partners by answering inquiries, quoting risks through third-party vendors, and servicing existing policies. Country Financial is seeking a motivated, client-focused individual to join our Brokerage team and help deliver exceptional service and solutions. How does this role make an impact? - Locates and assesses suitable insurance carriers after understanding the overall goals in conjunction with the degree of risk involved and availability of insurance outlets. - Answers technical questions and resolves issues involving a degree of complexity and research. - Interprets and communicates brokerage options, assisting in matching needs with the appropriate carrier solutions throughout our company footprint.

Requirements

Typically requires 1+ years of relevant experience.
Must obtain a Property & Casualty insurance license within the first 6 months of hire.
Prior experience in customer service and strong phone etiquette skills.
Ability to adapt quickly to changing agent needs and priorities.
Exceptional communication skills, including empathy, patience, and quick thinking.

Responsibilities

Locates and assesses suitable insurance carriers after understanding the overall goals in conjunction with the degree of risk involved and availability of insurance outlets.
Answers technical questions and resolves issues involving a degree of complexity and research.
Interprets and communicates brokerage options, assisting in matching needs with the appropriate carrier solutions throughout our company footprint.