Account Representative - Brokerage

Penske • Beachwood, OH

5h

About The Position

Penske’s Brokerage division is looking for an Account Representative to become part of an excellent team. This is a great opportunity for an individual who is self-motivated, has strong analytical and computer skills, strong attention to detail and is enthusiastic to work in a customer-centric environment. This position coordinates all processes and functions of load planning and freight movement.
Shift:
Saturday and Sunday 8:00pm - 8:00am Monday and Tuesday 12:00am - 8:00am

Requirements

• self-motivated
• strong analytical and computer skills
• strong attention to detail
• enthusiastic to work in a customer-centric environment

Responsibilities

• Process customer orders, plan & optimize shipments into loads, tender freight to third-party carriers
• Update Transportation Management System/Mercury Gate with current shipment information.
• Provide detailed instruction to various customers & associates from other shifts by phone and e-mail
• Provide visibility to management and the customer by tracking, process over-sight, auditing, researching and troubleshooting operational issues or functions.
• Complete daily logs and trackers
• Handle rate negotiations with carriers on a spot rate basis
• Identify cost savings opportunities for the customer
• Coordinates with carriers to ensure on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery, and recovering loads when necessary
• Provides load exception investigation and reporting
• Weighs alternative financial decisions before taking action
• Other projects and tasks as assigned by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed