Broker Director

AIGBoston, MA
Onsite

About The Position

The Broker Director plays a critical role in driving profitable growth, strengthening broker partnerships, and protecting our clients. Reporting to the Broker & Market Leader, this role is responsible for managing strategic relationships with up to five key retail brokers and serving as a core member of a national broker coverage team. The Broker Director collaborates closely with internal partners and broker counterparts to deliver insights, deepen engagement, and accelerate growth. AIG is a global leader in commercial and personal insurance solutions and one of the world’s most far-reaching property casualty networks. They are committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals, fostering inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). AIG provides equal opportunity to all qualified individuals and is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.

Requirements

  • Strong sales, negotiation, and presentation skills.
  • Proven ability to lead change and drive innovation.
  • Strong business acumen with a data-driven, process-oriented mindset.
  • Ability to manage complex projects and sensitive information with professionalism.
  • Technical expertise to understand and articulate product strategies and differentiators.
  • Adaptability and alignment with AIG’s learn-it-all culture.
  • Excellent written and verbal communication skills, including engagement with senior leadership.
  • Mobility Travel to U.S. locations (~20-30%)

Nice To Haves

  • 5+ years of experience in broker or carrier relationship management, underwriting, or commercial insurance broking (preferred).

Responsibilities

  • Drive profitable growth, retention, and optimal portfolio mix with assigned brokers.
  • Lead execution of local market strategies aligned with national broker commitments.
  • Maximize value from broker consulting and data services to generate actionable insights.
  • Build and sustain strong relationships with internal and external stakeholders.
  • Partner with Distribution, Product, Business Unit, and International teams to identify opportunities, target accounts, and execute global business plans.
  • Develop and execute growth strategies for priority products in partnership with Product and Distribution leadership.
  • Ensure alignment with broker agreements, strategies, and KPIs.
  • Conduct regular broker and leadership meetings to review results and adjust strategies as needed.
  • Travel to broker offices to support relationship management and execution, based on business needs.

Benefits

  • Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
  • Continuous learning and development
  • Culture that celebrates everyone for who they are and what they want to become.
  • Volunteer Time Off
  • Matching Grants Programs
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