Broadband Technician

Vyve Broadband•Decatur, TX

35d

About The Position

Bring Reliable Internet to Your Community and Build Your Career with Vyve Broadband! Do you like solving problems, working with your hands, and meeting new people every day? At Vyve Broadband, we connect communities to high-speed internet, TV, and voice services and we’re looking for motivated individuals to join our field team. As a Broadband Representative, you’ll be the face of Vyve in your community, installing and servicing internet and TV for homes and businesses. No two days are the same one day you might be setting up a new customer with Vyve Gig internet, the next troubleshooting an issue to get a family streaming again. You’ll work both indoors and outdoors, in all seasons, with a supportive team that’s invested in your success.

Requirements

Great customer service and communication skills
Ability to work at heights, in attics, crawl spaces, and outdoors in various weather
Problem-solving mindset and willingness to learn new technology
Valid driver’s license and clean driving record
High school diploma or equivalent (tech or customer service experience is a plus)

Nice To Haves

tech or customer service experience

Responsibilities

Install, upgrade, and repair internet, TV, and phone services for residential and commercial customers
Troubleshoot service issues from the network to customer equipment
Educate customers on using their new services and recommend upgrades to fit their needs
Work on a flexible schedule, including occasional overtime and on-call shifts
Operate company vehicles and maintain tools and equipment

Benefits

Competitive pay + overtime opportunities
Paid training and ongoing technical certifications
Career growth to senior technical and leadership roles
Full benefits package (medical, dental, vision, 401k, and more)
Free or discounted Vyve internet, TV, and voice services if you live in our service area
A fun, team-oriented culture where your work matters
Comprehensive Benefits – Multiple medical, dental, and vision options with 100% preventive care
Peace of Mind – Company-paid life insurance & disability coverage, with voluntary buy-up options
401(k) with Company Match – Save for your future with our competitive retirement plan and employer matching contributions
Wellness Rewards – Earn up to $500/year just for completing checkups & screenings
Extra Perks – Pet insurance, identity theft protection, legal assistance, and more
Support Anytime – Free 24/7 telemedicine & virtual counseling for you and your family
Growth Opportunities – Leadership development, professional sales training & ongoing learning