Briefing Program Coordinator, AWS Marketing

Amazon • Seattle, WA

4d • Onsite

About The Position

The Amazon Web Services (AWS) Executive Briefing Program (EBC) is seeking a
Briefing Coordinator to support the coordination and execution of executive
briefings for customers in our Executive Briefing Center in Seattle, WA.

As a Briefing Coordinator, you are responsible for managing planning timelines,
stakeholder expectations and communications, and the successful execution of
logistics for customer engagements. You will work with internal stakeholders to
provide coordination of logistics for customer engagements that take place in
the EBC, including room reservations, catering, and other onsite requirements.
You will leverage self-service tools, standardized playbooks, and AI
recommendations to efficiently manage multiple engagements simultaneously and
ensure a seamless customer experience. You will work closely with supporting
briefing team members to execute unique and impactful engagements for our
customers which deepen relationships, accelerate cloud adoption, and inspire
customers through the art of the possible.
The ideal candidate is detail-oriented, highly organized, and able to manage
multiple priorities in a fast-paced environment. You should be comfortable
working with technology tools, following standardized processes, and
collaborating with cross-functional teams to deliver exceptional customer
experiences.

The position is in Seattle, WA.

Requirements

• Experience managing multiple projects, prioritizing, planning, and managing time
• Experience with written and verbal communication and presentation
• Experience using project management tools and technology platforms
• 2+ years of professional experience in event coordination, logistics management, or customer-facing operations

Nice To Haves

• Experience working in a fast-paced, team environment
• Experience working in a customer-facing environment
• Knowledge of AWS services
• Experience implementing repeatable processes and driving automation or standardization

Responsibilities

• Manage briefing logistics including room reservations, catering, attendee registration, and other onsite requirements for up to sixteen briefings per month.
• Improve, and in some cases, develop standard operating procedures
• Create mechanisms and drive efficiencies to execute tasks at scale
• Utilize exceptional communication skills to set appropriate expectations with internal and external stakeholders throughout the briefing planning process

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed