Bridges Service Professional- Statewide Coverage Team

Bridges of Colorado • Statewide, CO

14h • $72,261 - $97,552 • Hybrid

About The Position

This role exemplifies our values of being Person-Centered by Providing ongoing, personalized engagement with participants through person-centered, solution-focused case management. Conducting intakes, screenings, and assessments with participants for mental health, behavioral health, and social determinants of health needs. This may take place in jail, court, home or community-based settings. Making direct connections to, and support engagement with, a wide range of services for participants, including, but not limited to, case management services, behavioral health or psychiatric services or supports, and employment, housing, and other social supports. Tracking activity on cases through accurate and timely case noting and recording of information in the Bridges case management system and other relevant systems, including relevant outcomes. Provide additional data as requested by the Bridges leadership team in a timely manner. Participate in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership and supervisor. Solution-Focused by Informing judicial officers and attorneys (via reports to the court and appearances at court hearings) about participant needs regarding mental health, social determinants of health, and equitable access to related services. Informing judicial officers and attorneys within timelines outlined through legislation, MOU’s and program requirements about available and appropriate mental or behavioral health services and supports, and other relevant decisions, barriers, and issues facing participants. Submitting all required reports to courts and attend hearings as necessary or requested. Advocating for the behavioral health best interests of participants with judicial officers and attorneys while engaging the highest standards of integrity, professionalism, and legal neutrality. Champion a positive culture and take leadership of the role in alignment with Bridges' mission and values. Collaborative by Fostering collaboration and communication between behavioral health and criminal justice systems in ways that promote positive outcomes and ensure participants are treated fairly and humanely, regardless of their behavioral health history or mental state. Coordinating with courts, attorneys, jails, hospitals and service providers to ensure continuity of care and service delivery for participants at both entrance into and exit from these systems and facilities, striving to problem solve gaps and barriers as necessary. Collaborating and coordinating with service providers in ways that increase access to services for participants. This may include problem solving with partners, advocating for participant needs, identifying gaps and barriers, exploring funding solutions, and attending community meetings. Providing informal and non-case specific consultation, education, and advocacy with all court and community partners in order to address systemic barriers across both the behavioral health and criminal justice systems. Engage with Bridges team members, supervisor, and leadership to support continuous program improvement and development of services. Other Responsibilities This is a dynamic position where the scope of responsibilities and duties will evolve, and the incumbent should anticipate fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission. The ideal candidate for this role is expected to not only possess the ability to fulfill the outlined duties but will also be a proactive, adaptable, and capable contributor to the development of the role’s scope and responsibilities, aligning them with the evolving needs of the Office.

Requirements

• Person-centered, solutions-focused, and collaborative and are deeply committed to justice, equity, diversity, and inclusion.
• Value individualized solutions and responses that are meaningful to the participant and their well-being.
• Knowledge and experience of interpersonal trauma-informed approaches and systems of care, specifically understanding the importance of being person-centered, solution-focused, and collaborative in this work.
• Able to communicate and collaborate with varying levels of positions of power and manage conflict proactively and responsively with professionalism, confidentiality, clarity, and effectiveness.
• Creative, self-motivated, and able to work and make decisions independently in a decentralized environment.
• Client-driven and values-driven.
• Aligned with Bridges’ culture and passionate about supporting it throughout the organization.
• Must be responsive, flexible and adaptable to the evolving needs of the role and the organization.
• Capable of, and enjoys, thriving in a fast-paced, multi-tasking environment with thoughtful decision-making skills.
• Emotional intelligence; able to create and sustain helpful, professional relationships thoughtfully and responsively with empathy, respect, and collaboration.
• Graduation from an accredited college or university with a bachelor’s degree in social justice, social work, sociology, criminology, or a related field.
• Candidates must have a minimum of three (3+) years’ experience in criminal justice, behavioral health, or related field.
• Demonstrated professional alignment with Bridges values, culture, and principles of justice and equity throughout the organization.
• Be a current resident of the State of Colorado or become a resident of the State of Colorado within 30 days of the hire date.
• Have reliable transportation to meet your position’s travel requirements.
• Ability to work remotely, in an office setting, and travel throughout Colorado or region, depending on the position’s responsibilities.
• Be willing to submit to a routine background investigation, including a criminal history check.
• If hired, the Immigration Reform and Control Act requires you to provide proof of your eligibility to work in the United States within three (3) workdays of your start date.

Nice To Haves

• Graduation from an accredited college or university with a master’s degree in social justice, social work, sociology, criminology, or a related field.
• At least five (5+) years experience in criminal justice, behavioral health, or related field.
• Demonstrated continuing education, advocacy, or volunteer work in DEI, JEDI, or social justice principles.
• Spanish speaking is a plus, and levels of proficiency will be considered in an employee’s pay.
• Work experience in both criminal justice and behavioral health, including experience with the competency system.

Responsibilities

• Providing ongoing, personalized engagement with participants through person-centered, solution-focused case management.
• Conducting intakes, screenings, and assessments with participants for mental health, behavioral health, and social determinants of health needs. This may take place in jail, court, home or community-based settings.
• Making direct connections to, and support engagement with, a wide range of services for participants, including, but not limited to, case management services, behavioral health or psychiatric services or supports, and employment, housing, and other social supports.
• Tracking activity on cases through accurate and timely case noting and recording of information in the Bridges case management system and other relevant systems, including relevant outcomes.
• Providing additional data as requested by the Bridges leadership team in a timely manner.
• Participating in onboarding, education, communities of practice, team meetings, and professional development opportunities as recommended or required by Bridges leadership and supervisor.
• Informing judicial officers and attorneys (via reports to the court and appearances at court hearings) about participant needs regarding mental health, social determinants of health, and equitable access to related services.
• Informing judicial officers and attorneys within timelines outlined through legislation, MOU’s and program requirements about available and appropriate mental or behavioral health services and supports, and other relevant decisions, barriers, and issues facing participants.
• Submitting all required reports to courts and attend hearings as necessary or requested.
• Advocating for the behavioral health best interests of participants with judicial officers and attorneys while engaging the highest standards of integrity, professionalism, and legal neutrality.
• Championing a positive culture and take leadership of the role in alignment with Bridges' mission and values.
• Fostering collaboration and communication between behavioral health and criminal justice systems in ways that promote positive outcomes and ensure participants are treated fairly and humanely, regardless of their behavioral health history or mental state.
• Coordinating with courts, attorneys, jails, hospitals and service providers to ensure continuity of care and service delivery for participants at both entrance into and exit from these systems and facilities, striving to problem solve gaps and barriers as necessary.
• Collaborating and coordinating with service providers in ways that increase access to services for participants. This may include problem solving with partners, advocating for participant needs, identifying gaps and barriers, exploring funding solutions, and attending community meetings.
• Providing informal and non-case specific consultation, education, and advocacy with all court and community partners in order to address systemic barriers across both the behavioral health and criminal justice systems.
• Engaging with Bridges team members, supervisor, and leadership to support continuous program improvement and development of services.
• Fulfilling other duties as assigned that are reasonable and necessary to fulfill the Bridges mission.

Benefits

• We are proud of our equity-conscious pay scale for all positions, providing livable wages, robust benefits, and meaningful time-off policies.
• comprehensive benefits package that includes health, dental, and vision coverage for spouses, families, and domestic partners; employer-paid basic life and AD&D insurance and short and long-term disability insurance; Public Employee Retirement Association (PERA) benefits; family and parental leave benefits; generous paid time off.
• We also offer professional and career development opportunities, including clinical supervision toward relevant licensure.
• A cell phone will be provided, along with a hybrid work arrangement when feasible for your position’s responsibilities.
• Each employee will receive a laptop for their home office or travel for work.
• All employees will also receive exclusive parking at a discounted rate near the Ralph Carr Judicial building for easy access to the in-person meetings in Denver.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees