In this role, you will lead the City’s Water Distribution and Wastewater Collection divisions, ensuring essential services are delivered safely, efficiently, and in full regulatory compliance. Reporting to the Director of Infrastructure Services, you will plan, organize, and direct staff and resources to support water distribution and wastewater collection programs, projects, and initiatives. You will balance strategic leadership with hands-on operational involvement, maintaining a strong focus on customer service, system reliability, and continuous improvement. You will directly supervise the Water Distribution Maintenance Supervisor and the Wastewater Collections Supervisor, providing leadership, accountability, and support to ensure crews are properly staffed, trained, and equipped. Through these supervisory relationships, you will promote a culture of safety, collaboration, and operational excellence across the division. You will oversee maintenance, repair, and construction activities related to water and wastewater infrastructure, managing projects from planning through completion to ensure quality, safety, and timely delivery. This includes overseeing service request workflows, improving productivity, conducting regular field inspections, and ensuring compliance with regulatory and safety standards. Financial and contract management are key components of the role. You will develop, administer, and monitor the division’s annual budget; forecast resource needs; prepare cost estimates; and support requests to City Management or City Council. You will also manage vendor and contractor agreements to ensure effective, cost-efficient support of division operations. You will participate in strategic planning efforts to optimize asset management and service delivery, develop and implement division policies and procedures, and benchmark performance using key metrics to identify opportunities for improvement. Collaboration is essential, as you will work closely with other City departments to develop coordinated work plans and respond to community needs. You will engage regularly with residents, businesses, and internal customers, addressing inquiries and concerns professionally and promptly. The role requires flexibility, including availability for nights, weekends, holidays, or on-call response to support emergencies, special events, or critical incidents, as well as performing other related duties as assigned.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED