Breast Imaging Service Representative

Boston Medical Center•Boston, MA

52d•$20 - $25

About The Position

Responsible for coordinating activities to improve patients' access to breast imaging services. Includes but is not limited to providing customer service, patient registration, insurance/coverage verification, appointment scheduling, coordinating interpreter services, escorting patients, requesting images and a variety of administrative duties in support of department (such as, data entering, faxing, handling forms, handling phones, photocopying, filing, etc.). Position: Breast Imaging Tech Aide-1 Department: Breast imaging Schedule: Full Time

Requirements

Work requires successful completion of a Medical Assistant program or an Associates degree which includes medical terminology training/education, or equivalent combination of education and work experience.
Requires at least two years of previous work experience involving people interaction/customer service. Previous experience with direct patient interactions preferred.
Ability to read and write in English in order to obtain, update and exchange factual information
Intermediate to advanced computer skills.
Effective interpersonal and communications skills in order to provide information, reassurance and support to patients in somewhat difficult situations.
Requires the ability to maintain working relationships with physicians and staff at all times.
A ability to pay close attention to details.
Strong time management, and organizational skills required.
Ability to maintain patient confidentiality.