Breast Care Coordinator
About The Position
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Breast Care Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
Requirements
- Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
- Must be detail-oriented and organized, possess clerical skills, and have the ability to interact timely and accurately.
- Proficient in eRad
- Ability to relieve patients of anxiety through calm demeanor and reassurance
- Improve workflow to limit backlogs, extended patient wait times, etc.
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
Responsibilities
- Schedule ultrasound guided biopsies
- Obtain and scan pathology results into eRad
- Coordinate addendum requests with physicians
- Contact patients with negative results
- Fax results when necessary and coordinate with appropriate physician
- Resolve lab work requests in eRad
- Be present when and where biopsies are performed as site locations
- Greets and registers patients in a friendly and service oriented manner including review exam to be performed.
- Aid in prepping the exam room.
- Assist with post procedure follow up
- Responds to patient’s minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.
- Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.
- Uses clerical skills (e.g. filing, organizing, process incoming mail, etc.).
- Provides management with reports and logs when required.
Benefits
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
