Breakfast Server

The Hotel At Oberlin • Oberlin, OH

64d

About The Position

Overview: The Restaurant Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become loyal customers. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you. The Breakfast Attendant efficiently sets-up and neatly maintains the breakfast area with food and beverages for our guests to enjoy. They maintain sanitation and safety standards in the work area. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you're not just getting a job - you're joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here's how we show our commitment:

Requirements

• Provide high level customer service
• Communicate effectively with guests and team members
• Follow instructions
• Ability to learn quickly
• Pay attention to detail
• Maintain composure when working under pressure

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Greet guests at assigned tables and ensure each guest has a dining room menu
• Offer, sell and obtain cocktail orders from guests
• Obtain the meal order and give it to kitchen staff for preparation.
• Serve the food once prepared and ensure guests have everything they need
• Return to assigned tables periodically to see if additional items are desired.
• When guests have completed their meal, suggest a dessert.
• After completion of the meal or dessert, deliver the check
• Remove dirty dishes and silverware, place them in respective trays
• Prepare tables for service - wipe clean, set with clean linen, glassware, and silverware, properly placed, place condiments in an attractive fashion.
• May concentrate efforts on service during rush periods
• Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures
• Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average
• Require familiarity with all daily specials and with proper plating procedures
• Refill all condiments and server station supplies at the end of each shift
• Maintain food and beverage control, portion control, liquor control, follow guidelines
• Attend regular staff and training meetings
• Perform opening & closing work as requested
• Maintain knowledge of current in-house and company marketing programs
• Prepare and deliver room service or take-out orders as requested

Benefits

• Health Coverage That Works for You : We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future : With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Peace of Mind : We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.
• Time for You : Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support : From our Employee Assistance Program (EAP) to a sober support network , and our commitment to being a recovery-friendly workplace , we're here to help you thrive personally and professionally.
• Perks : Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees