Breakfast Attendant

LM SERVICES CORPORATION GROUP•Bridgeton, MO

63d•$16•Onsite

About The Position

Service of food and/or beverages to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Example of Duties Essential Functions Check station before, during and after shift for proper set-up and cleanliness. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness. Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket. Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Replenish beverages as necessary and check will guests for overall satisfaction. Market and serve upon request and dessert items or specialty coffees. Promptly present guest check and accurately process cash, credit card and/or voucher transactions. Supportive Functions In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions. Supplement the bus help in clearing and resetting tables. Perform all assigned sidework to include replenishing condiments and restocking sidestands and folding napkins. Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed. Assist in the dining room and other duties as assigned, including cross-training. Report any suspicious persons or activities to a supervisor immediately.

Requirements

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings, serviceware and all menu items and accompaniments.
Ability to remember, recite and promote the variety of menu items.
Basic knowledge of the English language sufficient to understand inquires from customers and communicate preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the hotel.
Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check.
Ability to operate beverage, toast equipment.
Ability to operate a cash register and demonstrate knowledge of cash handling procedures.

Nice To Haves

Prior hospitality experience preferred.
High school diploma preferred.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness.
Greet guests promptly and in a friendly and courteous manner.
Address the guest by name whenever possible.
Explain specials and/or restaurant promotions to create guest awareness.
Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket.
Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary.
Check completed orders for accuracy prior to serving.
Deliver food promptly, serve hot food hot and cold food cold.
Include appropriate condiments.
Replenish beverages as necessary and check will guests for overall satisfaction.
Market and serve upon request and dessert items or specialty coffees.
Promptly present guest check and accurately process cash, credit card and/or voucher transactions.
Supplement the bus help in clearing and resetting tables.
Perform all assigned sidework to include replenishing condiments and restocking sidestands and folding napkins.
Perform any general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Assist in the dining room and other duties as assigned, including cross-training.
Report any suspicious persons or activities to a supervisor immediately.