Brand Standards, Guest Experience and Food Safety Advisor

Ecolab•West Covina, CA

14d•Onsite

About The Position

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. EcoSure , the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to on-site assessments, coaching, digital learning and industry best practices, we create a unique program that encompasses the critical components of any operation. EcoSure conducts more than 500,000 assessments annually in 140+ countries around the world. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience. Ecolab is seeking a Brand Protection Advisor to join our team in West Covina, CA. As a Brand Protection Advisor, y ou’ll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You’ll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction. How Y ou’ll M ake an I mpact: Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership Partner with other EcoSure and Ecolab teams to solve client challenges Complete a budgeted number of visits each week, delivering an exceptional client experience Utilize an iPad , Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions Support the growth initiatives of our company and our clients Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents Position Details: Candidate must reside within a commutable distance of: West Covina, CA Percent of overnight travel required: Up to 50% Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Requirements

High school diploma
Two years of hospitality industry-related experience
Position requires a current and valid Driver’s License with no restrictions
No Immigration Sponsorship available
Position requires being around, touch ing and potentially consum ing food made from or with animal products and/or top allergens
Position requires lifting and carry ing 25 pounds
Position requires inspect ing client playgrounds by climbing, crawling in tight areas and going down tube slides
Position requires bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
Position requires stand ing and walk ing for extended periods of time in client locations
Position requires driving and/or fly ing to client locations as needed ; you are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identification
Position requires driving a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Nice To Haves

Bachelor’s degree in culinary, hospitality or business field
Multilingual (Spanish & French preferred)

Responsibilities

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with other EcoSure and Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize an iPad , Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Support the growth initiatives of our company and our clients
Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Benefits

Starting on Day 1 : Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
The ability to make an impact and shape your career with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
Company-paid vehicle for business and personal use, where applicable
Plan and manage your schedule in an independent work environment
Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

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