Brand Standards, Guest Experience & Food Safety Advisor

Ecolab • Nashville, TN

6d • Onsite

About The Position

Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to on-site assessments, coaching, digital learning and industry best practices, we create a unique program that encompasses the critical components of any operation. EcoSure conducts more than 500,000 assessments annually in 140+ countries around the world. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience. Ecolab is seeking a Brand Protection Advisor to join our team in Nashville, TN . As a Brand Protection Advisor, you’ll deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You’ll partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.

Requirements

• High school diploma
• Two years of hospitality industry-related experience
• Position requires a current and valid Driver’s License with no restrictions
• Due to the nature and hours of the work, must be 21 years of age or older
• No Immigration Sponsorship available for this position
• Being around, touching and potentially consuming food made from or with animal products and/or top allergens
• Lifting and carrying 25 pounds
• Inspecting client playgrounds by climbing, crawling in tight areas and going down tube slides
• Bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
• Standing and walking for extended periods of time in client locations
• Driving and/or flying to client locations as needed; you are responsible to have the proper documentation to fly such as a Real ID or other acceptable form of identification
• Driving a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Nice To Haves

• Bachelor’s degree in culinary, hospitality or business field
• Multilingual (Spanish & French preferred)
• High-level customer service and advanced consultative skills
• Ability to work well under pressure, juggle tasks and work efficiently against deadlines
• Strong planning and organizational skills and high attention to detail
• Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

Responsibilities

• Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
• Partner with other EcoSure and Ecolab teams to solve client challenges
• Complete a budgeted number of visits each week, delivering an exceptional client experience
• Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
• Support the growth initiatives of our company and our clients
• Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Benefits

• Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees