Brand Specialist

Swickard TOM, LLC d/b/a Mercedes-Benz of Thousand Oaks • Thousand Oaks, CA

3d

About The Position

As a Brand Specialist, you will be responsible for representing and promoting the brands represented by the dealership. Brand Specialists serve as the primary point of contact for guests, providing expert knowledge about specific brand's vehicles, features, and benefits.

Requirements

• Excellent communication and interpersonal skills
• Strong sales and negotiation abilities
• Ability to work independently and as part of a team
• Strong customer service orientation
• Proficiency with computer systems, including dealership management software
• Automotive industry knowledge (preferred)
• Standing and Walking: Ability to stand and walk for extended periods.
• Sitting: Ability to sit for long periods, especially during computer work or sales presentations.
• Reaching and Bending: Frequent reaching, bending, and stooping to access vehicles and dealership equipment.
• Lifting: Ability to lift and carry items, such as paperwork, vehicle accessories, or promotional materials.
• Driving: Must possess a valid driver's license and be able to drive various types of vehicles.
• Fine Motor Skills: Dexterity to operate computer keyboards, phones, and other office equipment.

Nice To Haves

• Automotive industry knowledge (preferred)

Responsibilities

• Customer Interaction: Greet and assist guests in a professional and friendly manner.
• Vehicle Knowledge: Possess a deep understanding of the brand's vehicle lineup, including features, specifications, and pricing.
• Product Demonstrations: Conduct test drives and product demonstrations to showcase the brand's vehicles.
• Sales Presentations: Present vehicle options and packages to customers, addressing their needs and preferences.
• Negotiation: Negotiate vehicle prices and financing terms with guests.
• Closing Sales: Complete sales transactions efficiently and accurately.
• Customer Follow-Up: Maintain contact with customers after the sale to ensure satisfaction and address any concerns.
• Inventory Management: Assist in maintaining accurate vehicle inventory records.
• Store Appearance: Contribute to a clean and organized dealership environment.

Benefits

• Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Ongoing training and support
• Opportunities for continued personal and professional growth.
• Competitive benefits package
• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed