Brand Purchasing Support Associate - Hybrid AZ

Best Western Hotels & Resorts • Phoenix, AZ

22d • Hybrid

About The Position

At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry. Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality! Job Purpose Supports the organization by providing expertise and guidance for the purchase of furniture, fixtures and equipment for Best Western members that meet guidelines through endorsed suppliers.

Requirements

• Basic proficiency in Microsoft Office Suite and web-based programs.
• Intermediate computer skill level.
• Strong written and verbal communication skills.
• Ability to work with large client base and on multiple projects.
• Exhibits appropriate self and time management to successfully accomplish assigned tasks.
• Familiar with general office procedures including operation of common office equipment.
• Basic knowledge of Company’s products and services.
• Intermediate customer service and sales/negotiation skills.
• Resolves routine problems using established policies and guidelines.
• Researches anomalies and checks documents for accuracy.
• Understands process flow.
• Minimum 3 years of related customer services, sales, and/or purchasing.
• High School diploma or equivalent certification.

Responsibilities

• Provides customer service to members by providing expertise and guidance for the purchase of furniture, fixtures and equipment.
• Assesses member needs and ensures design coordination and standards.
• Supports enhancements to member properties by analyzing and reviewing property improvement plan to develop course of action to complete requirements within a specified time frame.
• Coordinates FF&E project for organized and timely delivery and installation.
• Ensures best pricing by obtaining standard and custom price quotes from suppliers.
• Negotiates pricing with supplier when special circumstances are present.
• Guides, reinforces and educates members on current Best Western FF&E guidelines specific to existing, conversion, and new construction properties.
• Maintains communication with member properties by following up on quotes, product selection, additional selections, close of sale, order status, and payments.

Benefits

• Medical/Dental/Vision available day one
• Vacation/Sick- accruals start day one
• Paid company holidays and personal holidays to celebrate what’s important to you
• 401K - company contribution and match (U.S.)
• Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
• Employee discounts/hotel discounts
• Free financial and health wellness programs
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED