Brand Designer

Merge API•San Francisco, CA

9d•$150,000 - $180,000

About The Position

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Merge is looking for a Brand Designer who is enthusiastic about solving the problems that the users of Merge’s core products and features face. You have the opportunity to anticipate the mindset of external product development teams facing the daunting task of integrations and offer them delight in a well-designed solution. You’ll be on the ground floor of a fast-growing start up, playing a key role in helping to grow Merge’s product development and design processes and shape our culture.

Requirements

Strong portfolio demonstrating deep systems thinking, visual craft, and an ability to translate ambiguous problems into practical user-centric solutions
5+ years of full-time experience in the design industry
Excellent storytelling and communication skills, particularly around elaborating the thought process behind design concepts
Strong collaboration with other designers, product managers, and engineers
Experience with Figma, UX research methodologies, product specifications, prototyping, design reviews
Tendency to ideate upon various solution paths and go wide before narrowing and going deep
Conscientious advocate for product quality and achievement of user-oriented goals

Responsibilities

Critically consider every touchpoint we have with the Merge user to find optimal ways to serve their user stories
Collaborate with product managers and engineers to define product specifications and feature scopes
Self-manage design projects through the various stages of the design lifecycle, from research to handoff
Conduct market research and user interviews with customers and internal users
Synthesize feedback and perspectives from multiple stakeholders into a coherent design vision
Produce low-fidelity and high-fidelity mock-ups
Document usage guidelines for our design system’s components and styles to enable design and engineering to ship fast and effectively