Branch Support Coordinator

AmbiusMiami, FL
2d

About The Position

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." At Ambius, interior plantscaping means more than just plants. We strive to be the premier creator of healthy, productive and sustainable environments for our businesses, which enriches the work experience and delivers a productive environment enabling people to thrive. Our business is based on scientific research that demonstrates the positive benefits plants have on indoor air quality, and ultimately our health and wellbeing. Our Ambius team are the people responsible for the vibrant plant decor in hotel lobbies, the clusters of plant designs in shopping centres, the green walls you see in corporate offices and many restaurants. In summary we are responsible for providing any sized organisation with interior plantscaping which engages clients and their staff through the health benefits of plants indoors.

Requirements

  • 3-5 years business administrative experience preferred
  • Skill with Google Suite
  • Excellent listening and communication skills
  • Excellent customer service skills
  • Skill in written and verbal communications
  • Skill in organisation and time management - ability to work on multiple tasks, and take direction from multiple departments at one time
  • Skill in providing timely and clear and concise feedback
  • Attention to detail and analytical skills
  • Customer focus and growth mindset.
  • Outstanding problem-solving abilities
  • The ability to handle stress and stress related situations.
  • The ability to work independently, taking the initiative.
  • High school diploma or GED required
  • 3-5 years experience in a similar administrative role preferred

Nice To Haves

  • Preferred Experience supervising others preferred

Responsibilities

  • Assists with achieving Customer Retention Targets
  • Assists with achieving NPS/ CVC Results
  • Assists with achieving APBITA Targets
  • Assists with achieving Revenue Targets
  • Assists with achieving AR/ DSO Targets
  • General Admin Tasks
  • Responsible for the day to day branch administrative duties such as customer experience, billing and invoicing, maintaining system records, scheduling, sales entry, etc.
  • Responsible for Accounts Payable processes including creating POs and coding/ processing bills.
  • Responsible for Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate
  • Customer contract management (database, price increases, new agreements)
  • Responsible for Office Supply Inventory
  • Responsible for WDS Support (sales entry, routing, client contact info & client inventory updates)
  • Successfully supports branches in other assigned functions as delegated.
  • Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
  • Maintains Branch Holiday Pipeline
  • WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules.)
  • Assist with Commission SOP
  • Manage/ Assist with MUR Reporting
  • Physical Inventory Processes (WDS)

Benefits

  • Professional and Personal Growth
  • Multiple avenues to grow your career
  • Training and development programs available
  • Tuition Reimbursement benefits (for FT Colleagues)
  • Health and Wellness
  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
  • Savings and Retirement
  • 401(k) retirement plan with company-matching contributions
  • Work-Life Balance
  • Vacation days & sick days
  • Company-paid holidays & floating holidays
  • A company mindset that prioritizes health, safety, and flexibility

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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