Branch Supervisor

Columbia Bank • San Luis Obispo, CA

1d • $20 - $26 • Onsite

About The Position

Opens and accurately processes all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts and small business loans providing solutions with cash management and Retail Business Solutions. Listens to the client's financial needs and cross-sells other bank services and refers customers to other departments as appropriate, to support the client's financial growth. Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. Processes and oversees technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments and monitoring branch controls. Facilitates the review and assessment of the operational/audit requirements of the branch. Provides input and support to any remediation or adjustments that will improve operational quality. Acts as back up to personal banking team to open new accounts, receive loan requests and gather credit-related information. Maintains responsibility for cash drawer and follows proper balancing procedures. Monitors sales and service goals. Routinely and consistently provides guidance and training to branch team. May supervise other associates on day-to-day activities, and act in the Branch Manager capacity when required.

Requirements

• High School Diploma or GED, required.
• 2 years of retail banking experience required.
• In-depth knowledge of consumer and business products and services.
• Demonstrated proficiency in consumer and business lending.
• Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations.
• Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers.

Nice To Haves

• 1 year of sales experience preferred.

Benefits

• Competitive Incentive Plan: Earn rewards that match your efforts.
• Professional Development: Grow your skills with our tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.
• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED