Branch Supervisor - Bloomingdale

Grow Financial Federal Credit Union • Brandon, FL

1d • Onsite

About The Position

At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.
Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.
Some of our Benefits/Perks:
Medical/Dental/Vision Insurance
Employee discount on loans Team members qualify for a discount on consumer loans.
Professional Development Reimbursement of up to $5,250 per year for full-time team members.
Paid Time Off 15 days/year & over 10 Paid Holidays
Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
Retirement Benefits (401K) Grow matches up to 8% for team members.
Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Requirements

• High school diploma or equivalent required; Bachelor’s degree from an accredited college or university is preferred.
• A minimum of one year of supervisory experience required or demonstrated leadership ability within the organization is required.
• Excellent verbal and written communications skills; knowledge of bank/credit union lending and operations, products, policies, procedures and services is preferred.
• Ability to function in a multi-task universal environment.
• Demonstrated skills in sales, sales management, coaching and problem solving.
• Proven ability to identify and evaluate issues and reach sound conclusions or decisions based on fact and in a proactive manner.
• Must meet the necessary qualifications to obtain NMLS licensing.
• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
• Must be able to sit for extended periods of time.
• Must be able to read, write, speak and type English.
• Must be able to hear and use a telephone.
• Use of computer requires repetitive keystrokes.

Responsibilities

• Branch Leader who serves as the administrative and operational subject matter expert.
• Responsible for understanding retail operations processes, policies, and systems used by the credit union.
• Supervises, mentors, motivates and coaches team members to achieve organizational and store goals.
• Increases member retention through coaching and training team members to provide world class member service.
• Supports the Branch Manager; manages the store in their absence.
• Responsible for operational tasks and overall operational excellence of the Branch.
• Partners with the Branch Manager to ensure community presence and promote the Grow brand.

Benefits

• Medical/Dental/Vision Insurance
• Employee discount on loans Team members qualify for a discount on consumer loans.
• Professional Development Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K) Grow matches up to 8% for team members.
• Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED