Branch Supervisor
About The Position
The Branch Supervisor oversees the day-to-day activities of the branch including member service, lending, operations, compliance, security and managing performance of the Member Service Representatives. The Branch Supervisor manages the team through scheduling and monitoring of employee time, motivating and coaching. They will be relied upon for troubleshooting and positively resolving advanced member issues and complaints and be a strong resource of knowledge for the branch team. They will also assist members and potential members with their consumer lending needs.
Requirements
- Strong teamwork, organizational and member service skills
- Outstanding communication skills, both verbal and written
- Ability to lead, motivate and coach
- Effective time management and priority setting skills
- Proficiency with Microsoft Office Suite
- Three to five years of similar or related experience
Benefits
- 100% employer paid health insurance
- life insurance
- short and long-term disability
- dental and vision insurance
- a generous earned time off plan
- paid holidays
- a 401k plan along with a bonus and wellness program
- educational assistance
- career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
