Branch Supervisor/Manager

SkillSet Group•Grand Prairie, TX

16d•$55,000 - $70,000

About The Position

SkillsetGroup is seeking a Branch Supervisor/Manager to work in the city of Austin, TX area . The ideal candidate will supervise the day-to-day operations of the branch, including the sales, P&L, and business development. This will be a 1 st Shift position and a Direct Hire opportunity. For this position, training will take place in the Grand Prairie office for 2 weeks.

Requirements

3 years’ experience as a Branch Supervisor or Manager in the security systems, overhead doors, access control gates, or door operator industry.

Responsibilities

Supervise the day-to-day operations of the branch, including the sales, P&L, and business development.
Manage and oversee 1 other person (branch newly opened – adding 3 more this year) all branch operations and day-to-day.
Develop and implement strategies to achieve branch goals and objectives.
Monitor and analyze branch performance metrics, identifying areas for improvement and implementing process improvements.
Ensure compliance with company policies, procedures, and regulations.
Supervision and counseling of all inside Sales representatives.
Help drive sales volumes.
Control purchasing costs and inventory loss.
Oversee customer service and customer retention using best practice methods.
Motivate and guide Sales staff to continually improve personal job performance.
Work with CFO to set, meet and review financial objectives set forth by Upper Management.
Discreetly monitor local competitors.
Handle all escalated calls/emails from Sales team, to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience.