Branch Service Support Assistant
About The Position
Kaeser is one of the largest and most successful suppliers of air systems, with approximately 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions. Kaeser offers quality compressed air systems, comprehensive consulting services, and outstanding after sales support. We specialize in evaluating each customer’s application and providing the most efficient and effective air system solution. To learn more about Kaeser, visit our website at us.kaeser.com. We are looking for a Service Support Assistant for our location in Carrollton, TX.
Requirements
- High School Diploma
- Minimum 5 years work experience
- Strong mechanical aptitude
- Good verbal skills for phone and customer interaction
- Good driving record
- Good computer skills
- Forklift training
Responsibilities
- Support Service Technicians and manager with installations, service and repair as needed.
- Follow-up with customers on recommended service needs via phone, email and in person.
- Support material management activities at the branch including sourcing, shipping, receiving and returning of parts and rental equipment.
- Responsible for learning and following all applicable procedures and work instructions relating to the Company’s quality and environmental system.
Benefits
- competitive salary
- excellent benefit package including Profit Sharing and 401(k) Plan as well as a health and wellness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
