Branch Operational Specialist

Orrstown Bank • Mechanicsburg, PA

6d

About The Position

The Branch Operational Specialist will lead the critical operational tasks within the branch including, but not limited to: oversight of all internal risk processes/procedures, financial center cash management processes, ATM management, and the annual financial center operational review process.  This individual will support advanced paying/receiving duties and support the overall service/client experience. In addition, the Branch Operational Specialist will engage in basic conversational discovery with a client, aligning the needs of the client with the appropriate solution recommendation, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment. The Branch Operational Specialist will possess good judgement and decision-making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience.

Requirements

• A high school diploma or equivalent.
• A minimum of one (1) year experience in related banking positions as well as bank product and services training.
• Six (6) months of experience in related banking positions as well as bank product and services training maybe considered with the completion of a post-secondary 4-year degree.
• Proficient reading, verbal and written communication, mathematical and interpersonal relations skills
• adept at cross-selling bank products and services
• possess the ability to competently coach and train new hires

Responsibilities

• oversight of all internal risk processes/procedures
• financial center cash management processes
• ATM management
• annual financial center operational review process
• support advanced paying/receiving duties
• support the overall service/client experience
• engage in basic conversational discovery with a client
• aligning the needs of the client with the appropriate solution recommendation, client value recognition and commitment in a repeatable fashion to support their assigned goal attainment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees