BRANCH OFFICE COORDINATOR

REVOLUTION MORTGAGE • Grand Haven, MI

18d

About The Position

The Role. Let’s make moves! We are looking for an Office Coordinator to join the Revolution and create a meaningful and collaborative lending experience for our customers. As an Office Coordinator at Revolution Mortgage, assist our branch with administrative tasks, daily office duties, and assisting our branch team with a variety of tasks. Ideal candidate for this role will be a team player, energetic, positive, and customer service-oriented mind-set. What you’ll be doing. Assist branch team members with daily office duties, administrative tasks, and customer service Setup and train new branch members on branch protocol and basic office technology Schedule appointments, answer phone calls, emails, and communicate with customers, business affiliates, and employees across the organization Produce and coordinate marketing materials, including flyers, social media, and brand presence Compile and distribute daily/weekly/monthly reports and communicate key results to the team Facilitate client requests for information and provide support relevant to the loan transaction

Requirements

• Strong interpersonal, organizational, and oral and written communication skills
• Highschool Diploma or GED required

Nice To Haves

• Previous role in administrative support, office management, or sales support is preferred
• bachelor’s degree is preferred
• Proficiency in Microsoft Office Suite, Adobe, and industry related systems is preferred
• Prior experience in mortgage, real estate, or related industry is preferred

Responsibilities

• Assist branch team members with daily office duties, administrative tasks, and customer service
• Setup and train new branch members on branch protocol and basic office technology
• Schedule appointments, answer phone calls, emails, and communicate with customers, business affiliates, and employees across the organization
• Produce and coordinate marketing materials, including flyers, social media, and brand presence
• Compile and distribute daily/weekly/monthly reports and communicate key results to the team
• Facilitate client requests for information and provide support relevant to the loan transaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED