Branch Manager - Segment or Small Geography

Cummins • Tucson, AZ

36d • Onsite

About The Position

We are looking for a talented Branch Manager to join our team specializing in Service for our Operation Unit in Tucson, Az. Job Summary: Manages the day-to-day operations at a defined location; responsible for all functions and financial metrics in a group of branches in a specific business segment or small geography. In this role, you will make an impact in the following ways: + Drive Operational Excellence: Oversee multiple branches through Branch Managers, ensuring all functions and financial metrics are met and aligned with organizational goals. + Strategic Planning & Execution: Develop and manage the Annual Operating Plan, integrating input from Business Development and Branch Managers to achieve sustainable growth. + Performance Monitoring: Track and analyze key business metrics such as balanced scorecards, profit and loss statements, and asset utilization to optimize branch performance. + Market Leadership: Conduct market analysis within your span of responsibility to identify opportunities, strengthen competitive positioning, and guide strategic decisions. + Customer-Centric Growth: Enhance customer satisfaction through Net Promoter Score and Lens of the Customer programs, fostering a culture of exceptional service across branches. + Business Development: Implement annual marketing and sales plans, build strong customer relationships, and establish new partnerships to expand market reach. + Operational Compliance & Safety: Ensure adherence to health, safety, and environmental standards, conducting audits and promoting a culture of corporate responsibility. + Talent Development: Recruit, develop, and retain high-performing teams, creating Individual Development Plans for Branch Managers to build leadership capability and engagement.

Requirements

• Must meet with at least three customers per week .
• Minimum of five years of supervisory experience in heavy-duty service and/or parts.
• A college or university degree (or equivalent) is required; however, candidates with substantial, relevant work experience may also be considered.
• Must be independent, self‑motivated, and driven , with a strong sense of initiative.
• Ability to work independently , take ownership of responsibilities, and remain motivated in achieving goals.
• Comfortable making decisions, managing deadlines, and maintaining productivity in a fast‑paced, dynamic environment .
• College, university, or equivalent degree in required Business Administration, Engineering, or related subject required.
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.

Responsibilities

• financial Acumen - Understand and apply key financial indicators to make informed business decisions.
• Business Insight - Use knowledge of the market and organization to drive strategic goals.
• Builds Effective Teams - Create strong, collaborative teams that leverage diverse skills and perspectives.
• Communicates Effectively - Deliver clear, tailored messages to different audiences across multiple channels.
• Customer Focus - Develop strong relationships and provide customer-centric solutions.
• Drives Results - Consistently achieve objectives, even under challenging circumstances.
• Develops Talent & Drives Engagement - Support career growth and foster a motivated, high-performing environment.
• Demonstrates Self-Awareness - Seek feedback and reflect to continuously improve strengths and address weaknesses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Transportation Equipment Manufacturing
• Number of Employees: 5,001-10,000 employees