Branch Manager / Member Empowerment Lead
About The Position
Take a dash of Florida panhandle personality and mix it with a heaping serving of big city resources, and the result is what you get from Hello Credit Union – local charm with global access. That’s right – we are a not-for-profit financial cooperative based in the Florida panhandle offering affordable banking products, like checking and savings accounts, as well as competitive consumer and real estate loans. In addition to a welcoming approach to financial services, we embody being ‘The Sunnyside of Money’ by warmly reaching back to our community. You may have recently seen us volunteering at: Arc of the Bay – Team members installed a memorial rock garden to create a beautiful space to remember those lost. American Red Cross – Volunteers installed smoke detectors for low-income families. Beach Care Services – Staff assisted with intake for clients in need of financial assistance. Brookdale Memory Care Community – Employees spent time engaging with residents through games, activities, and a special lunch, including fitness exercises, trivia, and memory games. St. Andrews State Park – Volunteers participated in a beach clean-up effort to help maintain the beauty of the local shoreline. Helping Hands of Blountstown - Staff volunteered at a local store to assist with installing new technology / equipment. “At Hello Credit Union, giving back is at the heart of who we are,” said Mike Akers, CEO at Hello Credit Union. “Our team takes pride in serving our community, and we are honored to support these incredible organizations that make such a meaningful impact every day.” Position Overview: We are seeking a dynamic and experienced Branch Manager. The ideal candidate will be responsible for overseeing all branch operations, ensuring exceptional member service, and driving business growth.
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field preferred.
- Minimum of 3-5 years of experience in a financial institution, with at least 2 years in a supervisory role.
- Strong leadership and team-building skills.
- Excellent communication and interpersonal abilities.
- Proven track record in achieving business growth targets.
- Proficiency in financial software and Microsoft Office Suite.
Responsibilities
- Manage daily branch operations, ensuring compliance with policies and procedures.
- Supervise, mentor, and develop branch staff to achieve performance goals.
- Foster a member-centric environment, addressing inquiries and resolving issues promptly.
- Identify and pursue opportunities to expand the branch's member base and financial products.
- Monitor branch performance metrics, including budgets and financial reports, to ensure profitability.
- Represent the credit union in local events and initiatives to enhance community presence.
Benefits
- Annual bonuses
- 401(k) matching up to 5%
- Retirement planning assistance
- Employee loan discounts
- Access to exclusive discounts
- Medical, dental, and vision coverage
- Mental health resources
- Paid time off
- Short-term and long-term disability
- Teladoc access
- Health savings accounts
- Flexible spending accounts
- Company-paid life insurance
- Employee assistance programs
- Paid federal holidays
- Bereavement pay
- Paid volunteer hours to support local initiatives.
- Tuition reimbursement
- Advancement prospects within the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
