Branch Manager II
About The Position
At Lendmark Financial Services, the company believes its success is due to the quality of its employees and their commitment to customers, valuing each customer and striving for improvement. The role of Branch Manager is responsible for the administration and efficient daily operation of a full-service branch office, encompassing operations, lending, product sales, customer service, and security and safety, all in line with Lendmark Financial Services objectives. This position involves developing new business, providing superior customer relations, and promoting a sales and service culture through coaching and staff motivation. The Branch Manager is also expected to achieve individual and branch sales goals through new business sales, referrals, and retention of account relationships, while providing leadership, training, and supervision, and delegating day-to-day operations to the Assistant Branch Manager or other branch personnel.
Requirements
- High School Diploma or GED from accredited institution
- 3-5 years of consumer finance experience or related industry experience
- Personnel management and budgeting skills
- Effective communication, organization and sales skills
- Proficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word Applications
Nice To Haves
- Industry-related experience
- Bilingual, Spanish/English
- Ability to relocate
Responsibilities
- Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense
- Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines
- Actively pursue business development relationships within his/her community
- Sell products and services to meet sales goals
- Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable
- Establish lending authority for associates
- Ensure a high quality of client service
- Assist clients with the implementation of solutions, and monitor overall client satisfaction
- All other duties as assigned
Benefits
- medical benefits
- dental benefits
- vision benefits
- paid time off
- paid holidays
- 401(k)
- life insurance
- long-term disability
- tuition assistance
- employee assistance program
- critical care insurance (optional)
- auto insurance (optional)
- home insurance (optional)
- pet insurance (optional)
- ancillary insurance options (optional)
- Quarterly Incentive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
