Branch Leader II or III Forest Drive

Truist•Columbia, SC

1d•Onsite

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving branch performance through leadership, coaching, and management, as well as business development. A critical aspect of the role involves small business expertise and development, aligning with Truist’s purpose of inspiring and building better lives and communities. The position also entails ensuring compliance with internal controls, operational procedures, and risk management policies. Human capital management, including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling, is a key responsibility. The Branch Leader may also be cross-trained to assist with teller transactions as needed.

Requirements

Bachelor’s degree or equivalent education and related training or experience.
Four years of financial services and consumer/small business expertise or equivalent experience and/or performance.
Two years of previous Branch Leadership or Management Experience.
Strong interpersonal, sales relationship and prioritization skills.
Strong written and verbal skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
Ability to inspire, lead and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
Graduate of Internal Leadership Development Programs.

Responsibilities

Manage all aspects of the assigned branch.
Drive branch performance through leading, coaching, and managing the team.
Lead business development for the branch, focusing on Truist strategies including Small Business, Mass Affluent, and Community Heroes, and Integrated Relationship Management (IRM) partnership.
Promote a positive public image in the community and instill Truist's Purpose, Mission, and Values.
Drive branch revenue through Small Business development and new client strategies.
Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting.
Drive the growth of Mass Affluent clients through face-to-face appointments and outbound calling.
Participate in civic, government, professional, business, community affairs, associations, and groups to prospect and develop new business and build the Truist Brand.
Execute branch engagement routines by leading, growing, coaching, and motivating teammates.
Partner with Integrated Relationship Management (IRM) and Operations partners to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
Ensure all required training is successfully completed by the entire team.
Proactively collaborate with all IRM and key line of business partners to lead and promote a One Team culture within the branch.
Make human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions for all members of the branch team.
Ensure compliance with internal controls, operational procedures, and risk management policies.
May be cross trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment insurance
Tax-preferred savings accounts
401k plan
No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment
10 sick days (also prorated)
Paid holidays
Defined benefit pension plan (depending on the position and division)
Restricted stock units (depending on the position and division)
Deferred compensation plan (depending on the position and division)