Branch General Manager

OnTrac • Spokane, WA

14h • $99,225 - $148,575 • Onsite

About The Position

OnTrac is hiring a Branch General Manager! Reporting to the Regional General Manager, the Branch General Manager is responsible for the financial and operational performance of the Branch. This position strategizes and oversees the implementation of tactical objectives for optimal results while acting as top manager for all Branch employees.

Requirements

• GED/Diploma required, bachelor's degree in Logistics or related discipline preferred
• A minimum of 7 - 10 years management experience in logistics or similar industry; or equivalent combination of both education and specific work experience
• Last-mile delivery or Small Parcel experience highly desired
• Extensive knowledge of hub terminology (i.e. PPH, CCP, Process Rate, methods) and critical thinking skills
• Experience with an independent contractor model; strong negotiation skills
• Ability to inspire a shared vision, empower and engage a team
• Strong organization and time-management skills utilizing MS Office Suite

Responsibilities

• Oversee all aspects of facility staffing including hiring, development, performance management, employee engagement, and maintaining proper staffing levels based on KPIs
• Drive continuous improvement in sort operations and overall site performance including safety, quality, cost, and throughput
• Manage relationships with Contracted Service Providers (RSPs), ensuring adherence to service agreements and effectively communicating operational changes or challenges
• Monitor facility budget and P&L performance, identify cost-saving opportunities, and ensure adequate materials and supplies for efficient and safe operations
• Lead implementation of safety and security programs, enforce adherence to policies and SOPs, and maintain a strong floor presence to ensure operational discipline
• Regularly evaluate site performance metrics, report results to regional leadership, and execute action plans for continuous improvement
• Proactively coordinate with internal departments and compliance teams to ensure alignment with operational goals and customer expectations

Benefits

• Competitive individual and group benefits
• Medical, Dental, and Vision insurance
• Paid Time Off including Holiday pay
• 401(k) with company match
• Safe and clean work environment
• Referral Bonus Program - up to $500 per referral!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED