Branch (Area) Manager (On-site)

Shield California Health•Elmhurst, IL

8d•$70,000 - $85,000•Onsite

About The Position

Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Branch (Area) Manager to oversee the overall sales, operations, and daily staff activities of our Elmhurst, IL sales office.

Requirements

Bachelor’s degree
3+ years customer service supervisor/management experience
Proven track record of achieving sales, expense, and operating income budgets
Sales aptitude and problem resolution
Experience with financial planning and budget issues
Excellent written and verbal communication skills
Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industry

Nice To Haves

Familiarity with managed care and third-party programs preferred

Responsibilities

Achieve sales, expense, and operating income budget
Supervision and direction of office staff to include interviews, selection, training, disciplinary action, and terminations
Conduct monthly Quality Control reviews and review with CSRs
Responsible for Sales Office semi-annual business plan
Develops and implements sales office budget semi annually
Implements corporate sales strategies with quantifiable objectives specific to the market
Participate in community organizations to enhance SHC’s visibility
Understand competitive forces and develops strategies to overcome them
Maintain sales coverage for vacant sales territories
Safety/OSHA/facilities management