Branch Administrative Support

Hercules Industries • Salt Lake City, UT

14h • $23 - $27

About The Position

Primarily responsible for operating multiline telephone system to answer incoming calls and directs callers to appropriate personnel. Greets visitors and determines nature of business. Responsible for performing the administrative functions required for the commercial division office. General accounting questions of the branch may also be directed to this person. $23.00 - $27.00 per hour. 7 a.m. – 4 p.m. M-F

Requirements

• High School diploma or GED equivalent required, two years of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.
• Intermediate experience with MS Office including Word, Excel and Outlook.
• Familiarity with office machines (e.g. fax, printer etc.)
• Must be customer-oriented and motivated with excellent oral and written communication skills.
• Strong communication skills are critical as this position is in constant contact with both customers and other employees located at all branches and departments of the company.
• Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Ability to pass background check and drug screen.
• Ability to effectively communicate with customers and staff to make an accurate assessment of customer needs.
• Ability to perform mathematical calculations required to accurately complete assigned tasks.
• To perform this job successfully, an individual should have intermediate level knowledge of Word Processing software and Spreadsheet software.
• Ability to interpret a variety of instructions furnished in oral or written form.
• Ability to use sound judgment and problem-solving skills.
• Attendance is required Monday through Friday 7:00 A.M. to 4:00 P.M. or within normal business hours as established by the supervisor.
• Overtime may be required occasionally.
• While performing the duties of this job, the employee is regularly required to sit; walk and stand; use hands, handle, or feel; and required to speak, read, and hear English.
• The employee frequently is required to reach with hands and arms.
• The employee is occasionally required to climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include ability to adjust focus.

Nice To Haves

• Experience with Infor M3 a plus.

Responsibilities

• Answers incoming telephone calls on a professional manner, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Receives, sorts, and routes mail.
• Coordinating schedules for the conference room.
• Performs other clerical duties as needed, such as filing, photocopying, collating, etc.
• Monitor office supplies and place orders when necessary.
• Maintain the office in an organized and professional manner.
• Prepare edit report for the branch operation manager to review.
• Print and mail invoices.
• Resolve, reconcile and prepare the deposit for cash and credit card sales.
• Receive purchase orders into the computer system.
• Resolve receiving discrepancies and report them to the A/P department.
• Prepare deposits for money received for payment on account and fax this information to the A/R department.
• Print negative on hand report for the branch operation manager to review (at least weekly).
• Print open order report for the branch operation manager to review (at least monthly).
• Print open transfer report for the branch operation manager to review.
• Assist in researching pick tickets as needed by audits.
• Place and work open warranty tickets.
• Work accounts payable bucket, create purchase orders.
• Assist with backorders, aged orders, and non-stock inventory.

Benefits

• Comprehensive benefits are an important component of an employee's compensation package.
• Hercules recognizes the contribution of every team member and therefore is pleased to offer a competitive and cost-effective benefits package to support your needs and long-term goals.
• Hercules Industries offers the following insurance: Medical, Dental, Vision, Short Term Disability, Long Term Disability, and Employee Life Insurance (Basic Life/AD&D and Voluntary Life/AD&D).
• We pay Holiday, Vacation, and Sick time; as well as a Flexible Spending Plan, Wellness Program, and Employee Assistance Program (EAP).
• We offer a 401(k) Savings Plan and company match.
• Hercules is an Employee-owned company and offers an Employee Stock Ownership Plan (ESOP).
• The company offers a quarterly Hercules Employee-Owner Partners in Profit Bonus based on eligibility.
• Hercules encourages and supports participation in service activities that contribute to our community.
• Employees are permitted to take three paid hours of work time per month to participate in an approved community service activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED