Branch Administration Assistant
About The Position
Crystal Clean (CC) is one of the nation’s leading privately held companies in the environmental waste services industry. We are seeking highly motivated individuals with a strong work ethic to join our rapidly growing company. Crystal Clean offers competitive compensation, excellent benefits, and opportunities for advancement. We are willing to provide complete training for this opportunity! Purpose: The Branch Admin will be responsible for processing branch paperwork in a timely and accurate manner. The Branch Admin will also be responsible for answering the Company’s phone line, fielding customer questions, and routing/distributing calls accordingly.
Requirements
- Team player who is friendly, personable and enthusiastic
- Ability to prioritize and meet deadlines
- Strong communication skills
- Strong work ethic
- Reliability
- Good number aptitude
- Above-average computer skills (Microsoft Excel, Word, and Outlook)
- 2-4 years of business or customer service experience
- All applicants must pass the company paid substance abuse screening
- High School Diploma or its equivalent
Responsibilities
- Processing (data entry) of branch paperwork
- Direct contact with field personnel from branch locations
- Answer customer inquiries
- Become knowledgeable with a variety of field concepts, practices and procedures
- Meet weekly processing goals
- Answers the Customer Service phone line in a professional manner (Avg. 40 calls per day)
- Accurate routing and distribution of incoming customer phone calls
- General office duties
Benefits
- Health, Dental and Vision insurance
- Wellness Program
- Flexible Spending Accounts
- Life Insurance
- Long-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
