BPP CQI Manager

University of New Orleans • New Orleans, LA

28d

About The Position

Conducts research, analysis and policy management activities related to the Continuous Quality Improvement (CQI) Program established within the Office of Public Health’s (OPH) Bureau of Planning and Performance/Center of Community Preparedness and Health Protection (CCPHP). Creates, implements, and updates OPH’s quality improvement plan: assesses needs, identifies gaps, and develops plans. Designs and leads trainings to build quality improvement capacity across OPH staff. Liaises and coordinates with vendors to provide advanced quality improvement training. Leads quality improvement projects and coach others to lead quality improvement projects. Provides consultation, technical assistance, and facilitation to other programs to improve program efficiency and effectiveness; leverage program performance data to inform quality improvement projects. Documents and tracks impact of quality improvement projects; reports on QI plan; generates documentation of QI project work for the Public Health Accreditation Board (to maintain accreditation). Convenes and leverages an OPH Quality Council to build a network of quality improvement champions and advance a culture of quality improvement. Communicates about QI successes and methods throughout the agency in an innovative and engaging manner to build a culture of quality improvement. Other tasks as directed.

Requirements

• Bachelor’s Degree, or Associates degree with 3 years professional experience, or 6 years professional experience in lieu of degree
• Minimum 4 years professional experience in project management in public health, social services, government, health care or related field.
• Minimum 2 years professional experience leading and/or facilitating trainings.
• Lean Six Sigma Green Belt or comparable certification.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up.
• Ability to manage projects, assignments, and competing priorities.
• Proficient in the use of Microsoft Office, including but not limited to Outlook, Word, and Excel.

Nice To Haves

• Masters degree in public health, business administration, or related field.
• Minimum 5 years professional experience in project management in public health, social services, government, health care or related field.
• Minimum 3 years professional experience leading and/or facilitating trainings.
• Minimum 1 year professional experience completing continuous quality improvement projects using standard methodologies such as Plan-Do-Study-Act and/or Lean Six Sigma.
• Lean Six Sigma Black Belt or comparable certification.

Responsibilities

• Conducts research, analysis and policy management activities related to the Continuous Quality Improvement (CQI) Program
• Creates, implements, and updates OPH’s quality improvement plan: assesses needs, identifies gaps, and develops plans.
• Designs and leads trainings to build quality improvement capacity across OPH staff.
• Liaises and coordinates with vendors to provide advanced quality improvement training.
• Leads quality improvement projects and coach others to lead quality improvement projects.
• Provides consultation, technical assistance, and facilitation to other programs to improve program efficiency and effectiveness; leverage program performance data to inform quality improvement projects.
• Documents and tracks impact of quality improvement projects; reports on QI plan; generates documentation of QI project work for the Public Health Accreditation Board (to maintain accreditation).
• Convenes and leverages an OPH Quality Council to build a network of quality improvement champions and advance a culture of quality improvement.
• Communicates about QI successes and methods throughout the agency in an innovative and engaging manner to build a culture of quality improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees